At a Glance
- Tasks: Lead and develop BSL and accessibility services for Deaf communities.
- Company: Dynamic organisation focused on improving accessibility for Deaf people.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Join us at the start of an exciting journey to shape the future of Deaf services.
- Why this job: Make a real difference in the lives of Deaf individuals and promote equality.
- Qualifications: Strong BSL knowledge and experience in Deaf accessibility or related fields.
The predicted salary is between 35000 - 42000 £ per year.
- Deaf Accessibility & BSL Services Manager
- Job Type: Permanent
- Help Shape Accessible Communication Across the UK
Are you passionate about improving accessibility for Deaf people?
Do you have experience delivering inclusive services, working alongside the Deaf community, and championing accessible communication?
We're looking for an experienced Deaf Accessibility & BSL Services Manager to lead and develop our British Sign Language (BSL) and accessibility services, ensuring Deaf people receive exceptional support and organisations have access to high-quality, inclusive communication solutions.
This is far more than an operational management role.
We're looking for someone who understands the challenges faced by Deaf communities and is committed to removing communication barriers through innovation, collaboration and service excellence.
Whether your background is in Deaf accessibility, inclusive communication, interpreter management, disability services or accessibility leadership, you'll become our subject matter expert for Deaf accessibility and BSL services, helping shape strategy, influence clients and drive meaningful change.
Working with clients across the public, private and third sectors, you'll play a pivotal role in developing accessible services that improve communication, promote equality and create lasting impact.
About You
We're looking for someone who is passionate about improving accessibility and creating positive outcomes for Deaf people and BSL users. What we’re looking for in you:
- Strong working knowledge of British Sign Language (BSL), Deaf culture and the communication needs of Deaf people
- Experience working within Deaf accessibility, BSL services, interpreting, inclusive communication or a related accessibility environment
- Demonstrable experience working with Deaf individuals, Deaf organisations or accessibility services
- The ability to provide expert advice on accessible communication and BSL best practice
- Excellent organisational skills with the ability to manage multiple priorities.
- Strong communication, stakeholder management and relationship-building skills
- A collaborative approach, with the ability to work effectively across operational, commercial and quality teams
- A genuine passion for improving accessibility, inclusion and equality for Deaf communities
- Experience of Business Development, ideally in the Public Sector.
- Key role responsibilities
- Service Delivery
- Manage and support BSL interpreting requests, ensuring suitable professionals are allocated.
- Provide expert advice on BSL-related enquiries and accessibility requirements.
- Monitor service performance and identify opportunities for continuous improvement.
- Quality Assurance
- Assess new BSL professionals to ensure they meet required standards of proficiency and professionalism.
- Support the onboarding and quality assurance process for BSL interpreters.
- Keep up to date with industry standards, qualifications and best practice.
- Provide ongoing feedback and recommendations to support quality and professional development.
- Business Development
- Support client meetings, proposals and tenders by providing BSL expertise.
- Identify opportunities to develop and expand BSL service provision.
- Build and maintain relationships with clients, Deaf organisations and community stakeholders.
- Contribute to marketing initiatives and service promotion.
- Community Engagement
- Champion accessible communication and advocate for Deaf people and BSL users.
- Represent the organisation positively within the Deaf and BSL communities.
- Stay informed of developments and emerging needs within the BSL sector.
- Help ensure services continue to meet the expectations of BSL users.
- Internal Collaboration
- Work collaboratively with operational, recruitment, quality and commercial teams.
- Share knowledge and promote best practice across the organisation.
- Support ongoing accessibility and inclusion initiatives.
- BSL Level 3 qualification (or higher), or equivalent practical experience using British Sign Language within a professional environment
- Experience working within a Language Service Provider (LSP)
- Experience managing or supporting networks of BSL interpreters or accessibility professionals
- Knowledge of NRCPD registration requirements, BSL qualifications and professional interpreting standards
- Experience supporting business development, client engagement or tender submissions
- An established network within the Deaf community, accessibility sector or BSL profession
- Knowledge of the Equality Act 2010, accessibility legislation and inclusive communication best practice.
Thisa new position in the company and pivotal to their future growth.
You will be in at the start of very interesting journey for the company and have the opportunity to influence the direction and impact of the company in the deaf community.
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Deaf Accessibility & BSL Services Manager in London employer: Oxygen Talent Solutions
Oxygen Talent Solutions is an exceptional employer that prioritises inclusivity and accessibility, making it a perfect fit for passionate advocates like you. Located in the vibrant Greater London area, we offer a supportive work culture that fosters professional growth and development, alongside competitive benefits tailored to enhance your work-life balance. Join us to make a meaningful impact within the Deaf community while advancing your career in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deaf Accessibility & BSL Services Manager in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Oxygen Talent Solutions.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Oxygen Talent Solutions!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Oxygen Talent Solutions, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Oxygen Talent Solutions or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deaf Accessibility & BSL Services Manager in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Oxygen Talent Solutions:Before hitting send, make sure to tailor your application specifically to Oxygen Talent Solutions! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Oxygen Talent Solutions
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
