At a Glance
- Tasks: Lead a passionate team to create unforgettable experiences and events in a vibrant park environment.
- Company: Join a dynamic leisure company that values creativity and teamwork.
- Benefits: Enjoy industry-leading pay, generous discounts, and extra holiday leave.
- Other info: Exciting opportunities for career growth and a fun, collaborative workplace.
- Why this job: Be a brand ambassador and make a real impact on guest experiences.
- Qualifications: 3+ years in leadership, strong customer service skills, and event management experience.
The predicted salary is between 30000 - 40000 £ per year.
The Deputy Park Manager will develop, lead and empower a highly motivated and talented team to deliver our four values: pride, passion, playing together and moments of WOW-ness. As the Deputy, you will role model the behaviours you want to see in your team, including never walking past a problem, delivering engaging and industry-leading experiences and events. You will comply with all activity and F&B guidance and legislation, ensuring your team are well trained and compliant in these areas.
As a leader, you will demonstrate curiosity, creativity, bravery and a collaborative approach, innovating your offering and trying new things on a regular basis. You will support the Park Manager to coach and develop both your management and team to deliver exceptional guest experiences while planning for future succession. You will be a brand ambassador who will take your business to the next level, creating a culture that reflects these behaviours and attributes.
Skills and experience:
- Minimum 3 years' experience in a leadership role
- Workforce management and labour control experience
- Experience with financial data and KPI management
- Experience of managing and leading a large team
- Working knowledge of welfare and EDI in the workplace
- Excellent customer service and engagement skills
- Proven experience coaching and training team members
- Experience in running and delivering events successfully
- Knowledge of industry H&S standards and compliance
- Hospitality/Leisure/Events experience
- Tech savvy
- Working knowledge of the core Microsoft applications
- A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks etc.
- IOSH qualification desirable
- First aid qualification desirable
- Alcohol license desirable
Benefits:
- Industry-leading pay
- Company Bonus Scheme
- 50% off food and drinks while on shift
- 50p hot drinks while on shift
- 50% off for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 50% off up to 4 parties a year for your family & friends
- 50% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 2 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Deputy Park Manager in London employer: Oxygen - O2, Greenwich
As a Deputy Park Manager, you will thrive in a vibrant and supportive work culture that prioritises employee empowerment and development. With industry-leading pay, generous discounts, and a commitment to work-life balance, our company fosters an environment where creativity and collaboration flourish, ensuring that every team member can contribute to delivering exceptional guest experiences. Join us in a role that not only values your leadership skills but also offers opportunities for personal growth and career progression in the heart of a dynamic leisure environment.
