At a Glance
- Tasks: Lead a passionate team to create unforgettable experiences and events in a vibrant park environment.
- Company: Join a dynamic leisure company that values creativity, collaboration, and fun.
- Benefits: Enjoy industry-leading pay, generous discounts, and extra holiday perks.
- Other info: Exciting opportunities for career growth in a lively and supportive atmosphere.
- Why this job: Be a brand ambassador and make a real impact on guest experiences while developing your leadership skills.
- Qualifications: 3+ years in a leadership role with strong customer service and team management skills.
The predicted salary is between 30000 - 40000 £ per year.
The Deputy Park Manager will develop, lead and empower a highly motivated and talented team to deliver our four values: pride, passion, playing together, and moments of WOW-ness. As the Deputy, you will role model the behaviours you want to see in your team, including never walking past a problem, delivering engaging and industry-leading experiences and events. You will comply with all activity and F&B guidance and legislation, ensuring your team are well trained and compliant in these areas.
As a leader, you will demonstrate curiosity, creativity, bravery, and a collaborative approach, innovating your offering and trying new things on a regular basis. You will support the Park Manager to coach and develop both your management and team to deliver exceptional guest experiences while planning for future succession. You will be a brand ambassador who will take your business to the next level, creating a culture that reflects these behaviours and attributes.
Skills and experience:
- Minimum 3 years' experience in a leadership role
- Workforce management and labour control experience
- Experience with financial data and KPI management
- Experience of managing and leading a large team
- Working knowledge of welfare and EDI in the workplace
- Excellent customer service and engagement skills
- Proven experience coaching and training team members
- Experience in running and delivering events successfully
- Knowledge of industry H&S standards and compliance
- Hospitality/Leisure/Events experience
- Tech savvy
- Working knowledge of the core Microsoft applications
- A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks, etc.
- IOSH qualification desirable
- First aid qualification desirable
- Alcohol license desirable
Benefits:
- Industry-leading pay
- Company Bonus Scheme
- 50% off food and drinks while on shift
- 50p hot drinks while on shift
- 50% off for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 50% off up to 4 parties a year for your family & friends
- 50% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 2 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants, and high street and online stores
Deputy Park Manager employer: Oxygen - O2, Greenwich
As a Deputy Park Manager, you will thrive in a vibrant and supportive work culture that prioritises pride, passion, and collaboration. With industry-leading pay, generous discounts for you and your loved ones, and ample opportunities for personal and professional growth, this role offers a rewarding experience in a dynamic environment. Join us to lead a talented team in creating unforgettable moments for our guests while enjoying a fulfilling career in the heart of leisure and entertainment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Park Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oxygen - O2, Greenwich. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Oxygen - O2, Greenwich
Don't be shy about reaching out to Oxygen - O2, Greenwich directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Park Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oxygen - O2, Greenwich and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Oxygen - O2, Greenwich
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
