At a Glance
- Tasks: Be the friendly face of Oxygen, welcoming guests and creating memorable experiences.
- Company: Join a vibrant team at a leading leisure park focused on fun and excitement.
- Benefits: Enjoy industry-leading pay, discounts, and free entry for friends and family.
- Other info: Dynamic environment with opportunities for growth and increased holiday leave.
- Why this job: Make a real impact by ensuring every guest has an unforgettable time.
- Qualifications: Passion for customer service, teamwork, and working with children.
The predicted salary is between 20000 - 25000 £ per year.
The role
Guests Hosts are the face of Oxygen, they are the first person our guests and visitors see, beaming their killer watt smiles and greeting everyone like they are friends and family of the park.
Guest Hosts set the tone for the customer journey, helping the kids feel excited and the parents and adults feel assured and confident about the experience they are all about to have.
Being friendly, organised and professional are key to being successful in this role.
High energy and a positive outlook will help during the busy and quitter times.
You have the first opportunity to make moments that matter, from smooth check-in to sign-posting the park, to building the excitement and anticipation.
You will also talk and sell upcoming events and current additional activities to ensure everyone makes the most out of their time with us.
You’ll work closely with the other teams in the café, on courts and in parties to ensure clear communication and the very best customer experience there is on the planet.
Benefits
- Industry‑leading pay
- 50% off food and drinks while on shift
- Free unlimited hot drinks while on shift
- Free entry for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 3 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Skills & Experience
- A genuine ambition to deliver a fun customer experience, consistently
- Comfortable working with children
- Comfortable working in a busy, fast‑paced environment
- Organised and can manage own time
- Able to learn new skills and information
- Great team player
- Able to listen to and action instructions
- Able to communicate professionally and with respect at all times
- Excellent record of time keeping
- Reception experience desirable
- Sales experience desirable
- Experience working with children desirable
- #J-18808-Ljbffr
Guest Host in Eccles employer: Oxygen - MediaCity
Oxygen is an exceptional employer that prioritises a fun and safe environment for both employees and customers. With industry-leading pay, generous discounts, and a vibrant work culture, Bouncers have the opportunity to engage with a diverse range of customers while developing their skills in a dynamic setting. The company also values employee growth, offering increased holiday leave and a pension scheme, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Host in Eccles
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oxygen - MediaCity. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Oxygen - MediaCity
Don't be shy about reaching out to Oxygen - MediaCity directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Host in Eccles
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oxygen - MediaCity and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Oxygen - MediaCity
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
