At a Glance
- Tasks: Join our Café Crew to serve delicious food and drinks while creating memorable experiences for customers.
- Company: We are a vibrant café focused on delivering exceptional service in a fun, family-friendly environment.
- Benefits: Enjoy industry-leading pay, 50% off food, free drinks, and generous holiday leave.
- Other info: Free entry for you and friends on weekdays, plus discounts for parties and special occasions.
- Why this job: Be part of a dynamic team that values communication, fun, and hard work while making customers smile.
- Qualifications: Must be over 18, with a passion for customer service and the ability to thrive in a busy setting.
We are looking for staff over the age of 18 years old so you qualify to work in our kitchens for the cafe team role
Overview
The Café Crew deliver the ultimate food and beverage menu and service in leisure, delighting customers with delicious hot food, incredible coffee and cakes, along with every child\'s favourite, slushies! The Café Crew are responsible for running a clean, safe and immaculate café, delivering moments that matter to the children and adults alike.
From restocking, to food prep, cooking and serving, the team are proud of their café and work together ensuring hot food is delivered on time. Commerciality is also important in this role, ensuring the customers make the most of their time with us, by offering deals, checking for refills and by engaging with the customers to make their day, every visit. Being a confident communicator is a must in the Café, this department runs on clear communication, fun and hard work.
Benefits
- Industry-leading pay
- 50% off food and drinks while on shift
- Free & unlimited hot drinks while on shift
- Free entry for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 3 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Skills & Experience
- A genuine ambition to deliver a fun customer experience, consistently
- Comfortable working with children
- Comfortable working in a busy, fast-paced environment
- Organised and can manage own time
- Able to learn new skills and information
- Great team player
- Able to listen to and action instructions
- Able to communicate professionally and with respect at all times
- Experience with food prep is desirable
- Experience with food safety is desirable
Cafe Team in Croydon employer: Oxygen Activeplay
Join our vibrant Café Team, where we pride ourselves on delivering exceptional food and beverage experiences in a fun and dynamic environment. With industry-leading pay, generous discounts, and opportunities for personal growth, we foster a supportive culture that values teamwork and communication. Located in a lively leisure setting, our café offers the perfect backdrop for those looking to make a meaningful impact while enjoying fantastic employee benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Team in Croydon
✨Tip Number 1
Familiarise yourself with our café menu and the types of food and beverages we offer. Being knowledgeable about our products will help you engage with customers and make recommendations, showcasing your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a fun and friendly manner. This will prepare you for the fast-paced environment of the café, where clear and confident communication is key to delivering excellent customer service.
✨Tip Number 3
Get some experience in a busy café or restaurant setting, even if it's just volunteering. This will not only enhance your food prep skills but also give you a taste of working under pressure, which is essential for our Café Team.
✨Tip Number 4
Show your passion for creating a fun atmosphere by thinking of ways to engage with customers, especially children. Whether it’s through games or special offers, demonstrating your creativity can set you apart from other candidates.
We think you need these skills to ace Cafe Team in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and food preparation. Emphasise any roles where you worked in a fast-paced environment or with children.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for delivering excellent customer experiences. Mention specific examples of how you've engaged with customers in previous roles and your ability to work as part of a team.
Highlight Communication Skills:Since clear communication is key in this role, ensure you mention any experiences that demonstrate your ability to communicate effectively, especially in busy settings. Use examples that show your confidence and professionalism.
Show Enthusiasm for the Role:In your application, express your genuine interest in working in a café environment. Mention why you enjoy working with food and children, and how you can contribute to creating a fun atmosphere for customers.
How to prepare for a job interview at Oxygen Activeplay
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for delivering a fun and memorable customer experience. Share examples from your past where you went above and beyond to make someone's day better, especially in a busy environment.
✨Demonstrate Teamwork Skills
Since the Café Crew relies heavily on teamwork, be prepared to discuss how you work well with others. Highlight any previous experiences where you collaborated effectively with a team to achieve a common goal, particularly in fast-paced settings.
✨Communicate Clearly and Confidently
As clear communication is vital in this role, practice articulating your thoughts clearly. During the interview, listen carefully to questions and respond respectfully, showcasing your ability to communicate professionally.
✨Familiarise Yourself with Food Safety
If you have any experience with food prep or safety, be sure to mention it. If not, do a bit of research on basic food safety practices, as this knowledge will demonstrate your commitment to maintaining a clean and safe café environment.
