Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer support and troubleshoot technical issues with our innovative products.
- Company: Join OXTS, a leader in inertial navigation technology with a global presence.
- Benefits: Enjoy competitive pay, hybrid work options, and opportunities for professional growth.
- Why this job: Be part of a team that shapes the future of automotive technology and self-driving cars.
- Qualifications: Strong communication skills and a passion for technology are essential.
- Other info: Dynamic work environment with a focus on innovation and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Department: Commercial
Employment Type: Permanent - Full Time
Location: Middleton Stoney, United Kingdom
Workplace type: Hybrid
Compensation: Competitive
Reporting To: Global Customer Support Manager
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
About OXTS
At OXTS we’re passionate about inertial navigation and how we can help our customers with our technology. With two decades of experience in combining the best of high precision GNSS receivers and world-class inertial navigation expertise, OXTS’ products have become the industry standard for automotive testing and are widely used in other industries.
The highly accurate RT3000 products are the equipment of choice for vehicle dynamics testing. Our products are used by major car manufacturers and automotive test facilities around the world for applications such as handling and dynamics evaluation, brake testing, steering robot guidance and many more.
With the RT-Range S products, OXTS also offers a complete solution for validating advanced driver assistance systems (ADAS) to Euro and global NCAP standards and for developing the self-driving cars of the future.
Away from the automotive world, our range of combined, compact GNSS/INS systems are also used for airborne and vehicle-based survey and mobile mapping applications, where continuous position and high accuracy orientation information is essential for georeferencing sensor data.
OXTS’ GNSS/INS products are supplied with a comprehensive software suite including powerful data analysis and post-processing applications. We also provide a full technical support service, plus a bespoke technology integration consultancy via our Application Engineering department. Our products are sold and supported globally through a network of channel partners in more than 20 countries worldwide, to provide customers with a local point of contact and support.
Customer Support Engineer employer: OxTS
Contact Detail:
OxTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OXTS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into OXTS's products and services. Knowing the ins and outs of their technology will show you're genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Practice common customer support scenarios. Think about how you'd handle tricky situations or technical questions. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the OXTS team.
We think you need these skills to ace Customer Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Support Engineer role. Highlight any relevant technical support experience and customer interaction skills, as we want to see how you can contribute to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and customer support. Share specific examples of how you've helped customers in the past, and let your personality come through.
Showcase Your Technical Skills: As a Customer Support Engineer, you'll need to demonstrate your technical know-how. Include any relevant certifications or training you've completed, and don't forget to mention your familiarity with GNSS or inertial navigation systems if applicable!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter in one go. We can't wait to see your application!
How to prepare for a job interview at OxTS
✨Know Your Tech
Familiarise yourself with OXTS's products, especially the RT3000 and RT-Range S. Understand their applications in automotive testing and how they integrate with advanced driver assistance systems. This knowledge will show your genuine interest and help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved customer issues or improved processes. Highlight your analytical skills and how you can apply them to support OXTS's customers effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and OXTS's future projects. This not only demonstrates your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Practice Your Communication
As a Customer Support Engineer, clear communication is key. Practice explaining complex technical concepts in simple terms. This will help you convey your ideas effectively during the interview and showcase your ability to connect with customers.