At a Glance
- Tasks: Lead quality initiatives, manage teams, and ensure compliance with industry standards.
- Company: Dynamic engineering firm focused on quality and continuous improvement.
- Benefits: Competitive salary, profit share bonus, and generous holiday entitlement.
- Why this job: Make a real impact on quality management and drive continuous improvement.
- Qualifications: Experience in quality management and strong leadership skills required.
- Other info: Join a collaborative team with opportunities for professional growth.
The predicted salary is between 50000 - 60000 ÂŁ per year.
The Quality Manager is a key leadership role responsible for establishing, developing, and embedding a culture of quality, consistency, and continuous improvement across the organisation. Reporting to the Director of Operations, the role provides proactive, visible leadership and is accountable for all aspects of Quality performance, including compliance, audits, supplier quality, production support, and the operation of the Quality Management System (QMS).
As subject matter expert, the Quality Manager ensures full compliance with ISO9001, ISO17025, and any additional standards the company adopts. The role also owns customer and internal non‑conformances, leads improvement actions, and reports Quality performance to the Board and Management Team.
The role includes full line management responsibility for the Quality Engineer – Systems, Supplier Quality Engineer, and Production Support Engineer, ensuring a robust, high‑performing Quality function.
Key Responsibilities- Team Leadership & People Management
- Build, coach, and manage a high‑performing Quality team with clear goals, expectations, and development plans.
- Provide day‑to‑day line management for the Quality Engineer – Systems, Supplier Quality Engineer, and Production Support Engineer.
- Ensure the team has appropriate resourcing and capability to support operational and strategic needs.
- Conduct performance reviews, regular 1:1s, coaching, and succession planning.
- Quality Strategy & QMS Ownership
- Lead the development and implementation of the company’s Quality strategy, ensuring alignment with business objectives.
- Own the Quality Management System (QMS), ensuring it remains compliant, effective, and continuously improved.
- Manage external certification audits, ensuring ongoing compliance with ISO9001, ISO17025 and future standards.
- Oversee internal auditing, ensuring robust audits, clear findings and effective corrective actions.
- Act as process owner for Document Control, Record Control, Internal Audit, Measurement & Analysis, and Improvement Systems.
- Cross‑Functional Collaboration & Relationship Management
- Build strong working relationships with Operations, Engineering, Commercial, and other departments.
- Promote the importance of standardised processes, QMS compliance and continuous improvement across the organisation.
- Provide structured input to new business initiatives and project reviews, ensuring Quality requirements are met.
- Supplier Quality Management
- Oversee supplier audits, qualification, performance monitoring, and corrective actions.
- Ensure supplier issues such as non‑conforming materials and test data discrepancies are managed effectively.
- Develop and support supplier improvement initiatives and vendor rating systems.
- Support supplier business reviews and purchasing decisions.
- Internal Quality Assurance & Improvement
- Lead the management of internal and customer non‑conformances, ensuring root cause analysis and corrective actions are completed.
- Ensure Improvement Reports (IRs) and escalations are properly documented and addressed by relevant owners.
- Track QMS effectiveness, including performance metrics and improvement requirements.
- Report quality KPIs to the Board and Management Team.
- Production Support & Engineering Leadership
- Oversee effective engineering support to production, including equipment maintenance, calibration, and compliance.
- Support investigation and resolution of production issues affecting output, downtime, or product build.
- Oversee production documentation including work instructions, process drawings and schematics.
- Support improvement of rigs, jigs, fixtures, production processes, and facility optimisation.
- Audits, Certification & Compliance
- Manage external audit processes with certification bodies.
- Ensure audit non‑conformities are closed effectively and sustainably.
- Maintain internal processes and procedures required for external certification.
- Continuous Improvement
- Lead business‑wide CI initiatives using Lean, Root Cause Analysis (RCA), waste reduction, and process mapping techniques.
- Drive Cost of Quality (COQ) analysis and reduction targets.
- Support production, suppliers, and engineering teams to implement improvement actions.
- Essential
- Proven experience in Quality Management within engineering/manufacturing; strong knowledge of ISO9001/ISO17025; leadership experience; strong CI and audit skills; excellent communication.
- Demonstrate an adaptable, collaborative leadership style.
- Operate effectively under ambiguity and uncertainty.
- Promote a positive, constructive team culture.
- Encourage shared ownership of quality and continuous learning.
- Desirable
- Engineering degree; experience in production engineering, calibration systems or supplier development.
- Discretionary annual profit share bonus
- Holiday entitlement of 27 days plus
Quality Manager in Banbury employer: OxTS
Contact Detail:
OxTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager in Banbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality Manager role.
✨Tip Number 2
Prepare for interviews by researching the company’s quality standards and recent projects. We want to show that you’re not just a fit for the role, but that you’re genuinely interested in their mission and how you can contribute to their quality culture.
✨Tip Number 3
Practice your leadership stories! As a Quality Manager, you’ll need to demonstrate your ability to lead teams and drive continuous improvement. We suggest preparing specific examples of how you’ve successfully managed quality initiatives or resolved non-conformances in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Quality Manager position!
We think you need these skills to ace Quality Manager in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Manager role. Highlight your experience with ISO9001 and ISO17025, and showcase any leadership roles you've had. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management and how you can contribute to our culture of continuous improvement. Keep it engaging and relevant to the job description.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements in previous roles. Use metrics where possible to demonstrate your impact on quality performance and compliance. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at OxTS
✨Know Your Standards
Make sure you brush up on ISO9001 and ISO17025 before the interview. Being able to discuss these standards confidently will show that you’re not just familiar with them, but that you can also apply them in a practical setting.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and managed high-performing teams in the past. Think about specific challenges you faced and how you overcame them, as this will demonstrate your leadership style and ability to foster a positive team culture.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle non-conformances or lead continuous improvement initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Emphasise Cross-Functional Collaboration
Since the role involves working with various departments, be prepared to discuss how you've successfully collaborated with other teams in the past. Share specific examples that illustrate your ability to build strong relationships and promote standardised processes.