At a Glance
- Tasks: Assist customers with ticket purchases in person, over the phone, and via email.
- Company: Join the vibrant team at Oxford Playhouse, a hub for arts and culture.
- Benefits: Competitive pay, flexible hours, and a chance to work in a creative environment.
- Other info: Flexible evening and weekend shifts available, perfect for students!
- Why this job: Be the face of Oxford Playhouse and help bring joy to our community through theatre.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 14235 - 14235 £ per year.
£14,235 per annum based on full-time post £27,756
Closing Date
Monday, 3 August, 2026
Box Office Assistants are the first port of call helping Oxford Playhouse customers and Tickets Oxford Customers buying tickets in person, over the phone or by email.
Our Box Office Assistants excel in promoting Oxford Playhouse's mission, purpose and breadth of activity across different strands of work (on stage, in communities, through artist development, and our creative learning programme).
This is a 20-hour a week role, supporting Oxford Playhouse's full-time Box Office Assistants to continue to provide and develop excellent customer services.
We are looking for someone with experience of working with the general public, who has developed excellent communication skills and the ability to deal with people at all levels, but with a very strong customer service focus.
A flexible approach to working evenings and weekends is key.
Part-time Box Office Assistant (20 hours a week) in Oxford employer: OxOnArts
St John’s College in Oxford is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration within the arts sector. Employees benefit from professional development opportunities, a supportive team environment, and the chance to engage with renowned artists and cultural events, all set within the historic and inspiring backdrop of one of the UK's leading educational institutions.
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Box Office Assistant (20 hours a week) in Oxford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like OxOnArts and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at OxOnArts and let us see your personality shine through!
We think you need these skills to ace Part-time Box Office Assistant (20 hours a week) in Oxford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and OxOnArts.
Get Familiar with Our Brand:Before applying, take some time to learn about OxOnArts and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at OxOnArts
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress OxOnArts.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which OxOnArts will surely appreciate.
