At a Glance
- Tasks: Assist customers with ticket purchases in person, over the phone, and via email.
- Company: Join the vibrant team at Oxford Playhouse, a hub for arts and culture.
- Benefits: Earn £11,387 per annum with flexible hours and a creative work environment.
- Other info: Flexible evening and weekend shifts available for a dynamic work-life balance.
- Why this job: Be the face of Oxford Playhouse and enhance customer experiences in the arts.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 11387 - 11387 £ per year.
£11,387 per annum based on full-time post £27,756
Closing Date:
Box Office Assistants are the first port of call helping Oxford Playhouse customers and Tickets Oxford Customers buying tickets in person, over the phone or by email. Our Box Office Assistants excel in promoting Oxford Playhouse’s mission, purpose and breadth of activity across different strands of work (on stage, in communities, through artist development, and our creative learning programme).
This is a 16-hour a week role, supporting Oxford Playhouse’s full-time Box Office Assistants to continue to provide and develop excellent customer services.
We are looking for someone with experience of working with the general public, who has developed excellent communication skills and the ability to deal with people at all levels, but with a very strong customer service focus. Candidates must have a flexible approach to working evenings and weekends.
Part-time Box Office Assistant (16 hours a week) in Oxford employer: OxOn Arts
Oxford Playhouse is an exceptional employer that values a warm and inclusive work culture, making it an ideal place for those who thrive in a service-driven environment. With flexible evening and weekend shifts, employees enjoy a unique opportunity to engage with artists and crew while ensuring their safety and comfort. The company fosters personal growth and development, allowing team members to gain valuable experience in the arts sector.
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Box Office Assistant (16 hours a week) in Oxford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like OxOn Arts and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at OxOn Arts and let us see your personality shine through!
We think you need these skills to ace Part-time Box Office Assistant (16 hours a week) in Oxford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and OxOn Arts.
Get Familiar with Our Brand:Before applying, take some time to learn about OxOn Arts and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at OxOn Arts
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress OxOn Arts.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which OxOn Arts will surely appreciate.
