At a Glance
- Tasks: Lead a vibrant team to deliver outstanding service in a stunning riverside brasserie.
- Company: Join the iconic OXO Tower, known for its lively atmosphere and modern dining.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Perfect for those who thrive in fast-paced, energetic settings.
- Why this job: Make a real impact while enjoying breathtaking views and a fun team culture.
- Qualifications: Management and customer service experience are essential.
The predicted salary is between 30000 - 40000 € per year.
OXO Tower Restaurant is seeking an enthusiastic and motivated Brasserie Manager to join our vibrant team on London's South Bank. Set within the iconic OXO Tower with stunning views across the River Thames, OXO Brasserie is known for its lively atmosphere, modern brasserie-style dining, and seasonal menus.
To manage the Brasserie team and operations and support the management team in providing outstanding service standards at OXO Tower. To develop a team in which each individual member works together to maximise profit.
About this role:
- Maximise the success of the operation by ensuring the provision of outstanding standards of customer service throughout the OXO Tower Brasserie.
- Ensure the goals of the Brasserie operation are achieved through effective and cost-effective management and development of human resources within the Brasserie team.
- Achieve individual tasks and projects through people, taking specific responsibility for the development of a management team to meet current and future needs.
- Interview and recruit new team members according to the criteria specified for each role, liaising with the HR department.
- Identify training requirements within the Brasserie team, and ensure appropriate and quality training is provided and recorded.
- Recognise outstanding performance and the contribution of individuals and groups of individuals to team objectives.
- Ensure that disciplinary and grievance procedures are followed precisely in liaison with the HR department.
- Carry annual performance reviews and regular performance reviews.
- Ensure the smooth running of the OXO Tower Brasserie in line with standards established by the OXO Tower Restaurant and Bar, the company and the law.
- Ensure the accurate and timely communication of all information to ensure the smooth operation of the department, and ensure that opportunities for improvement can be analysed and actioned.
- Liaise closely with the Head Chef and Sous Chefs regularly regarding menus, food sales and opportunities for improvements to overall customer service.
- Ensure full closing procedure is adhered to.
- Ensure accurate cash handling and accounting procedures are followed by all staff within the Brasserie.
- Be fully conversant with the computerised systems involved in the Brasserie operation.
- Maintain a daily management log for the accurate communication of events and problems to other managers.
- Attend internal or external training courses as required.
- Be fully conversant with, and ensure the Brasserie team complies with, liquor licensing legislation.
- Be fully aware of and adhere to company security policies.
- Be fully conversant with operational systems and procedures and pass on constructive suggestions to senior managers.
- Ensure a safe environment is maintained for customers, staff and suppliers.
- Ensure the department meets statutory requirements for Risk Assessment standards and that staff are trained on procedures which minimise the risk of injury, illness and damage in the Brasserie.
- Ensure that all staff maintain high standards of personal hygiene, and that individuals and the operation meet food safety standards.
- Carry out any other reasonable request as made by the GM at OXO Tower Restaurant Bar & Brasserie.
Qualifications and Experience required:
- Management experience
- Customer service experience
Skills and Personal attributes required:
- Communication skills
- Customer service centric
- Drive and energy
- Building working relationships
- Team player
- Problem solving
Brasserie Manager - OXO Tower in London employer: OXO Tower Restaurant, Bar & Brasserie
Working as a Brasserie Manager at the iconic OXO Tower offers a unique opportunity to lead a vibrant team in a stunning location with breathtaking views of the River Thames. The company fosters a dynamic work culture that prioritises employee development, providing ample training and growth opportunities while recognising outstanding performance. With a commitment to exceptional service standards and a supportive management team, this role promises a rewarding career in the heart of London’s bustling dining scene.
Contact Detail:
OXO Tower Restaurant, Bar & Brasserie Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Brasserie Manager - OXO Tower in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like OXO Tower. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you’re near the OXO Tower, pop in for a coffee and chat with the staff. It’s a great way to get a feel for the vibe and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by knowing the menu and the team dynamics. Research seasonal trends in dining and think about how you can contribute to the Brasserie’s success. We love candidates who come prepared!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our vibrant team at OXO Tower.
We think you need these skills to ace Brasserie Manager - OXO Tower in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our vibrant team at OXO Tower and contributing to our lively atmosphere.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in management and customer service. We’re looking for someone who can lead our Brasserie team effectively, so showcase any past roles where you've done just that!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see how you fit into our team at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of the StudySmarter family!
How to prepare for a job interview at OXO Tower Restaurant, Bar & Brasserie
✨Know the OXO Tower Inside Out
Before your interview, make sure you research the OXO Tower and its brasserie. Familiarise yourself with their menu, atmosphere, and customer service standards. This will show your enthusiasm for the role and help you answer questions more effectively.
✨Showcase Your Management Skills
Be prepared to discuss your previous management experience in detail. Think of specific examples where you've successfully led a team, handled conflicts, or improved service standards. This will demonstrate your capability to manage the Brasserie team effectively.
✨Emphasise Customer Service Excellence
Since the role focuses heavily on outstanding customer service, come ready with examples of how you've gone above and beyond for customers in the past. Highlight your customer-centric approach and how it aligns with the values of the OXO Tower.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the Brasserie. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
