Safe Haven Deputy Manager

Safe Haven Deputy Manager

Hours: 35 hours per week

Salary: £29,003.00 - £31,214.00 (salary dependent on skills, experience and knowledge)

Contract: Permanent

Base: Oxford and Banbury Safe Haven sites

We are looking for compassionate and experienced Safe Haven Deputy Manager to join our team in Oxfordshire, with opportunities available for both day shifts (11:00–18:30) and evening shifts (16:00–23:30), this position follows a rolling rota, including every other weekend, to ensure continuity of care while maintaining a fair and predictable schedule for all team members. In this rewarding role, you will be part of the Safe Haven management team, helping to deliver a high-quality, person-centred crisis support service for adults experiencing mental health crises across Oxfordshire. You will independently lead safe and effective shifts, providing immediate mental health crisis support through risk assessments, one-to-one support sessions (both face-to-face and by telephone), safety planning, and facilitating re-focusing activities that promote coping and recovery. As a Deputy Manager, you will also lead shift handovers, support the day-to-day development of staff, provide one-to-one supervision for direct reports, contribute to reflective practice through team handovers and complex case discussions.

The role requires working across both our Oxford and Banbury Safe Haven sites, so access to a vehicle or the ability to travel between locations is essential.

We are currently looking to recruit to the above role and would really welcome applications for it.

If you have any accessibility needs or require reasonable adjustments for your application, please contact HR@oxfordshiremind.org.uk.

If you are interested in learning more about the role and find more about what we do before applying, please contact Colby Jiang colby.jiang@oxfordshiremind.org.uk

Alternatively if not we would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• Knowledge and understanding of mental health issues, mental health services and the needs of people living with mental health problems.
  
• Knowledge of tools and approaches to mental health support and crisis support.
  
• Knowledge of good practice in safeguarding children and adults.
  
• Experience of leading or supervising others.
  
• Experience of managing risk.
  
• Experience of working in a demanding environment.
  
• Experience of working as part of a team and communicating effectively.
  
• Experience of working with individuals/groups, enabling them to identify their own goals to support personal wellbeing and recovery, and helping them to pursue these.
  
• Excellent listening and interpersonal skills.
  
• Self-awareness and ability to reflect and learn from own experiences and those of others.
  
• Effective organisational, planning, administrative and IT skills.
  
• Demonstrating professional approach and boundaries in all situations.
  
• Knowledge/Understanding of our values

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

Click here for full Job Description

Closing date: 6th August, 2026

Shortlisting date: 7th August, 2026

Interview date: 12th August, 2026

Interview location: Online via Teams

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.