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- Tasks: Lead a team providing crisis support for mental health issues in a dynamic environment.
- Company: Join Oxfordshire Mind, a passionate charity dedicated to mental health support across Oxfordshire and Berkshire West.
- Benefits: Enjoy flexible working, generous holiday allowance, and a supportive workplace culture focused on wellbeing.
- Why this job: Make a real impact by helping individuals in crisis while growing your career in a meaningful field.
- Qualifications: Open to all backgrounds; training provided, just bring your passion for helping others!
- Other info: Remote interviews available; we value diversity and encourage applications from everyone.
The predicted salary is between 23400 - 25800 £ per year.
Hours: 35 Hours Per Week
Salary: £28,434-£30,602 (dependent on skills, experience and knowledge; an unsocial allowance will be added monthly)
Contract: Permanent
Base: Safe Haven Wellbeing Hub, Manzil Way, Off Cowley Road, Oxford OX4 1GH; Banbury Wellbeing Hub, Banbury, OX16 5DN.
We are currently looking to recruit to the above role and would really welcome applications for it. If you have any accessibility needs or require reasonable adjustments for your application, please contact us.
Who we are, and what we do:
- We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.
- Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.
- We won’t give up until everyone experiencing a mental health issue gets both support and respect.
Why work for us?
- We offer a friendly working environment and are committed to staff wellbeing.
- We are devoted to equity, diversity, inclusion, and equality, with staff working groups and support groups.
- We are an Oxford Living Wage employer.
Here is a taste of what we offer:
- Generous holiday allowance, 28 days plus 8 bank holidays, increasing after 5 years (pro rata).
- Contribute to pension scheme.
- Flexible working including hybrid working, part time, compressed hours.
- Ensuring growth and development of our people along their career journey.
- Free support package from Health Assured for you and your family.
- Great discounts and cash back card schemes.
What will you do?
The Safe Haven Deputy Manager’s role is to be part of the Safe Haven management team and jointly ensure effective delivery of high-quality service for adults experiencing mental health crisis in Oxfordshire. The post holder will be required to independently lead a safe and effective shift and offer crisis mental health support for people presenting in mental health crisis including assessing risks, facilitating re-focusing activities, and conducting one-to-one support sessions on the phone and face to face focusing on person-centred listening, grounding, safety planning and exploring coping strategies.
The Deputy Manager will lead on shift handovers and provide support to staff on day-to-day activities as well as provide one-to-one supervision for their direct reports. The team takes part in handovers, one to one supervision and complex case discussions to aid their ability to reflect, learn and support Safe Haven service users within the remit of the service.
Key responsibilities:
- Support team manager in the resourcing, administration and safe day to day running of the team and project.
- Effectively lead, supervise and develop staff to achieve their full potential.
- Lead an effective and safe shift across multiple locations and provide guidance and support to staff making day-to-day decisions.
- Provide person-centred, short-term one-to-one support and group distraction activities for people experiencing mental health crisis.
- Conduct regular, dynamic risk assessments and respond with appropriate interventions for service users who present in crisis and/or at high risk of harm.
- Identify when escalating risks is essential and when it is important to support and empower service users to manage their own risks.
- Work well as part of a Safe Haven team and a bigger multidisciplinary Crisis Care Pathway Team to ensure consistent crisis management.
- Collect and accurately record service user data onto a secure database in a timely manner and support the team manager with reporting.
- Liaise with colleagues, partner organisations and professional agencies to support service users.
Who you are:
- Open - Are you open to help people realise their potential?
- Together, partnership - Are you a team player?
- Responsive - Are you a good listener?
- Independent - Do you have the confidence to speak out fearlessly?
- Unstoppable - Do you have a positive, never give up attitude?
If this sounds like you, we want to hear from you!
Before you click 'Apply Now', please make sure you have downloaded a copy of the job description as you will need this to complete your application. Applicants should respond explicitly to each of the points listed in the Person Specification / Selection Criteria and provide examples.
Top tip: Keep your main focus on the ‘entry’ list when applying. We consider things in the ‘skilled’ list ‘nice-to-haves’ and will be providing training and support in these areas, so don’t let the ‘skilled’ list stop you from applying! The shortlisting panel make their decisions based on this information and no assumptions about your skills or experience will be made.
For an informal chat about the role please contact Katy.
Closing date: Midnight on Thursday 29th May
Shortlisting date: Monday 2nd June
Interview date: Monday 9th and Tuesday 10th June
Interview location: Microsoft Teams
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check for all our roles, the level of which will vary depending on the nature of the role.
Deputy Wellbeing Manager: Safe Haven employer: Oxfordshire Mind
Contact Detail:
Oxfordshire Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Wellbeing Manager: Safe Haven
✨Tip Number 1
Familiarise yourself with Oxfordshire Mind's mission and values. Understanding their commitment to mental health support will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Oxfordshire Mind. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your ability to lead a team and manage crisis situations. This will help you illustrate your skills effectively during the interview.
✨Tip Number 4
Be ready to discuss your approach to person-centred care and how you would empower service users to manage their own risks. This is crucial for the Deputy Wellbeing Manager role and will show your understanding of the responsibilities involved.
We think you need these skills to ace Deputy Wellbeing Manager: Safe Haven
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Deputy Wellbeing Manager position. Make notes on how your skills and experiences align with the key responsibilities outlined.
Tailor Your Application: When writing your application, specifically address each point in the Person Specification/Selection Criteria. Use concrete examples from your past experiences that demonstrate how you meet these criteria.
Highlight Relevant Experience: Emphasise any previous experience in mental health support or crisis management. Discuss your ability to lead a team, conduct risk assessments, and provide person-centred support, as these are crucial for the role.
Proofread and Edit: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oxfordshire Mind
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Deputy Wellbeing Manager. Be prepared to discuss how your experience aligns with their needs, especially in crisis management and team leadership.
✨Showcase Your People Skills
As this role involves supporting individuals in mental health crises, be ready to share examples of how you've effectively communicated and built rapport with others. Highlight your ability to listen actively and respond empathetically.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of specific scenarios where you had to conduct risk assessments or support someone in crisis, and be ready to explain your thought process and actions.
✨Demonstrate Your Commitment to Wellbeing
Since Oxfordshire Mind values staff wellbeing, be prepared to discuss how you prioritise your own mental health and support others in doing the same. Share any relevant experiences or initiatives you've been involved in that promote a healthy work environment.
