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- Tasks: Make important decisions on transport eligibility for students and manage high-volume casework.
- Company: Oxfordshire County Council, dedicated to supporting education access for children and young people.
- Benefits: Flexible working culture, 30 days holiday, and technology support for agile working.
- Why this job: Play a crucial role in helping families access education while developing your decision-making skills.
- Qualifications: Understanding of transport legislation and experience in public sector processes.
- Other info: Join a supportive team focused on delivering high-quality outcomes for families.
The predicted salary is between 36000 - 60000 £ per year.
Oxfordshire County Council’s Home to School Transport Eligibility Team plays a vital role in ensuring that the council fulfils its statutory duty to provide council-funded travel support for children and young people to help them to access education.
Operating in a high demand environment, the team manages rising caseloads across mainstream, SEND, alternative provision and in year movements, providing clear eligibility decisions in line with national guidance and local policy. Through detailed assessments, appeal casework and safe route reviews, the team works closely with key services to ensure decision-making remains consistent and aligned with council policy, while also making complex, evidence-based judgments in exceptional cases that fall outside the standard policy framework.
Colleagues work together in a supportive, solutions‑focused team, committed to delivering high‑quality outcomes for families and ensuring the service remains reliable and effective.
If successful, you will take a lead role in making complex and often finely balanced decisions on Home‑to‑School Transport eligibility, including cases that fall outside of policy where exceptional circumstances or vulnerabilities require a nuanced and evidence‑based approach. You will assess and determine transport assistance for mainstream pupils and produce high‑quality case statements for Stage 1 and Stage 2 appeals.
Working closely with colleagues in School Admissions, Supported Transport, Education Reintegration, PRUs and Social Care you will provide professional advice rooted in legislation, statutory guidance and risk‑assessment principles. You will support senior colleagues by presenting clear, robust reasoning in complex or sensitive cases, ensuring decisions are financially sound, legally defensible and aligned with council policy, while maintaining the highest standards of safeguarding and public accountability.
You will bring a strong understanding of Home‑to‑School Transport legislation, statutory guidance and local authority policy, and be confident applying detailed rules to individual cases with accuracy and fairness. Highly organised and attentive to detail, you will be comfortable managing high‑volume casework while maintaining clear, accurate records. You will have experience coordinating eligibility‑based or operational processes within a public sector environment and be skilled at producing well‑structured reports, case statements and appeal documentation.
Working with families and partners across Social Care, Admissions and Supported Transport, you will demonstrate excellent written and verbal communication skills, sound judgement in complex or sensitive situations, and a professional, customer‑focused approach. You will be motivated, reliable, and committed to making evidence‑based decisions that are both consistent and compliant with policy and procedure.
Rewards and benefits include a culture of flexible working, technology to support agile working where role permits, and 30 days holiday p.a.
Home-to-School Transport Mainstream Officer in Oxford employer: Oxfordshire County Council
Contact Detail:
Oxfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home-to-School Transport Mainstream Officer in Oxford
✨Tip Number 1
Network like a pro! Reach out to current employees at Oxfordshire County Council or similar organisations on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding the key responsibilities of the Home-to-School Transport Mainstream Officer role. Think about how your experience aligns with making complex decisions and working with families.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific examples where you've navigated complex situations or made evidence-based decisions in a public sector context.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Home-to-School Transport Mainstream Officer in Oxford
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you really understand what the Home-to-School Transport Mainstream Officer role involves. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill!
Showcase Your Experience: When detailing your experience, focus on relevant roles where you've dealt with eligibility-based processes or casework. Use specific examples that demonstrate your understanding of legislation and your ability to make complex decisions. We want to see how your background aligns with what we do!
Be Clear and Concise: In your written application, clarity is key! Make sure your sentences are straightforward and your points are easy to follow. Avoid jargon unless it’s necessary, and always keep your audience in mind. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Oxfordshire County Council
✨Know Your Legislation
Make sure you brush up on Home-to-School Transport legislation and statutory guidance. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to making informed, evidence-based decisions.
✨Showcase Your Organisational Skills
Since the role involves managing high-volume casework, be prepared to discuss how you stay organised. Bring examples of how you've successfully handled multiple cases or projects simultaneously, highlighting your attention to detail and ability to maintain clear records.
✨Prepare for Complex Scenarios
Expect questions that require you to think critically about complex or sensitive cases. Practice articulating your thought process in making nuanced decisions, and be ready to explain how you would approach exceptional circumstances that fall outside standard policy.
✨Communicate Effectively
Strong communication skills are key in this role. Be prepared to demonstrate your ability to convey complex information clearly, both in writing and verbally. Consider bringing a well-structured report or case statement as an example of your work to showcase your skills.
