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- Tasks: Lead digital transformations and enhance public service delivery in Oxfordshire.
- Company: Local government authority committed to improving community services.
- Benefits: Hybrid working model, competitive salary, and the chance to shape public services.
- Why this job: Make a real difference in your community by transforming digital services.
- Qualifications: Proven leadership in large organisations, especially in local government.
- Other info: Exciting opportunity to influence the future of public services in Oxfordshire.
The predicted salary is between 48000 - 72000 £ per year.
A local government authority in Oxfordshire is seeking a Director of Technology and Customer Experience to lead digital transformations and improve public service delivery. This pivotal role demands a proven leader with extensive experience in large organizations, particularly in local government.
Candidates must have a strong track record in digital infrastructure, customer experience, and financial management. This position is full-time, on a hybrid working model based at County Hall. You will have the opportunity to shape a connected future for Oxfordshire's public services.
Director, Digital Services & Customer Experience in Oxford employer: Oxfordshire County Council
Contact Detail:
Oxfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Digital Services & Customer Experience in Oxford
✨Tip Number 1
Network like a pro! Reach out to folks in local government or digital services on LinkedIn. A friendly chat can open doors and give you insights that might just set you apart from the competition.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've led digital transformations in the past. We want to see your impact!
✨Tip Number 3
Prepare for those interviews! Research the local government's current digital initiatives and think about how you can contribute. Tailor your answers to show you understand their needs and vision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Director, Digital Services & Customer Experience in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of Director, Digital Services & Customer Experience. Highlight your leadership in digital transformations and any relevant achievements in local government.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving public service delivery and how your background makes you the perfect fit for this pivotal role.
Showcase Your Digital Savvy: Since this role focuses on digital infrastructure, don’t forget to mention specific technologies or projects you've worked on. We want to see your expertise in action and how it can benefit Oxfordshire's public services.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of public services in Oxfordshire.
How to prepare for a job interview at Oxfordshire County Council
✨Know Your Digital Stuff
Make sure you brush up on the latest trends in digital transformation and customer experience. Be ready to discuss specific projects you've led or contributed to, especially in local government settings. This shows you’re not just familiar with the concepts but have practical experience too.
✨Showcase Leadership Skills
As a Director, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams through change, managed conflicts, and inspired others. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Financial Management
Since financial management is key for this role, be prepared to discuss your experience with budgeting, resource allocation, and cost-saving initiatives. Bring along any relevant metrics or outcomes that highlight your success in managing finances effectively.
✨Engage with Their Vision
Research the local government's current digital initiatives and customer service goals. During the interview, express how your vision aligns with theirs and how you can contribute to shaping a connected future for Oxfordshire's public services. This shows you're genuinely interested and invested in their mission.
