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- Tasks: Support applications, manage incidents, and improve business processes.
- Company: Join Oxfordshire County Council, a forward-thinking organisation making a real difference.
- Benefits: Flexible working, 29 days holiday, health support, and great learning opportunities.
- Why this job: Be part of a collaborative team that values growth and innovation.
- Qualifications: Familiarity with core business applications and ability to manage workload under pressure.
- Other info: Diverse workforce with flexible working options and employee support networks.
The predicted salary is between 28800 - 48000 £ per year.
As a Business Support Analyst you will become part of a highly skilled and experienced team. Your role will be varied and interesting due to the current objectives across Oxfordshire County Council, as well as the increasing use of applications by staff across the Organisation, and by external customers. You will work closely with staff at all levels across the Organisation, with External Partners and Agencies and with Suppliers, offering support, analysis, and advice.
Activities will include:
- Providing application support to customers, incident management and resolution, and application administration.
- Developing and implementing minor changes to applications.
- Improving internal business processes around application support.
The ideal candidate will be able to manage their own workload, working calmly and efficiently under pressure in a changing environment with challenging priorities. They will be familiar with and have knowledge of core business applications and/or Social Care and Education. You will be joining a friendly, collaborative team who are always learning and who care deeply about doing the right thing. We welcome people who want to grow, innovate and help us keep improving.
Benefits:
- Culture of flexible working.
- Technology to support agile working where role permits.
- 29 days' holiday per annum plus bank holidays.
- Option to 'buy' additional holiday.
- Employee Assistance Programme including access to health and wellbeing support.
- Membership of Local Government pension scheme with employer's contribution.
- Enhanced family friendly policies.
- Local and national discounts for shopping and travel.
- Great learning and development opportunities to support your ongoing development.
Equality, Diversity and Inclusion: At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all. We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.
Business Analyst Applications Support in Oxford employer: Oxfordshire County Council
Contact Detail:
Oxfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst Applications Support in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Oxfordshire County Council on LinkedIn. A friendly chat can give us insights into the team culture and what they really value in a Business Analyst.
✨Tip Number 2
Prepare for the interview by brushing up on your application support skills. Think of real-life examples where you've managed incidents or improved processes. We want to hear how you’ve made a difference!
✨Tip Number 3
Show your passion for continuous learning! Mention any relevant courses or certifications you've completed, especially those related to core business applications or social care. It’ll show us you’re committed to growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our forward-thinking team.
We think you need these skills to ace Business Analyst Applications Support in Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Business Support Analyst. We want to see how you can contribute to our team and support our objectives at Oxfordshire County Council.
Showcase Your Problem-Solving Skills: Since the role involves incident management and resolution, share examples of how you've tackled challenges in the past. We love seeing candidates who can think on their feet and come up with effective solutions!
Keep It Clear and Concise: When writing your application, be straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Oxfordshire County Council
✨Know Your Applications
Familiarise yourself with the core business applications mentioned in the job description. Be ready to discuss how you've used similar applications in past roles and how you can apply that knowledge to support customers effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed incidents or resolved issues in previous positions. Highlight your ability to stay calm under pressure and how you prioritised tasks to meet challenging deadlines.
✨Understand the Organisation's Values
Research Oxfordshire County Council’s commitment to delivering effective services and their focus on equality, diversity, and inclusion. Be prepared to discuss how your values align with theirs and how you can contribute to their culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
