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- Tasks: Handle calls and emails, manage enquiries, and support training and exams.
- Company: Join a vibrant team dedicated to empowering young people.
- Benefits: Gain valuable experience, develop skills, and receive support throughout your apprenticeship.
- Why this job: Kickstart your career while making a difference in the lives of others.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Exciting opportunities for growth in a supportive environment.
The role involves handling inbound and outbound calls and emails, managing incoming enquiries, and performing various admin duties as needed. You will conduct mandatory training through the company's in-house system. Responsibilities also include carrying out security checks on candidates entering the centre and invigilating online exams.
Location: Friars Street (Nandos Building), 2nd Floor off Merchants Place, Reading, RG1 1DX, United Kingdom
Centre Admin Apprentice: Training, Calls & Exam Support in Reading employer: Oxfordshire City Council
Contact Detail:
Oxfordshire City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Admin Apprentice: Training, Calls & Exam Support in Reading
✨Tip Number 1
Make sure you know the ins and outs of the role! Familiarise yourself with handling calls and emails, as well as the admin tasks involved. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with enquiries and conducting training, being clear and confident on the phone is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Don’t forget about the security checks and invigilating exams! Brush up on any relevant policies or procedures so you can show you're ready for these responsibilities.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities for young people, and applying directly can give you a better chance of landing that interview. Let’s get you started!
We think you need these skills to ace Centre Admin Apprentice: Training, Calls & Exam Support in Reading
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to support training and exams, so don’t hold back on expressing why you’re keen to join us.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've handled calls or managed admin tasks before, mention those! We love seeing how your background fits with what we do at StudySmarter.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos – we want to see your best work!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the Centre Admin Apprentice role. We can’t wait to hear from you!
How to prepare for a job interview at Oxfordshire City Council
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Centre Admin Apprentice. Familiarise yourself with handling calls, managing enquiries, and the training process. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since the job involves a lot of communication, practice how you articulate your thoughts. You might want to do mock interviews with friends or family, focusing on clear and concise responses. This will prepare you for the inbound and outbound calls you'll be handling.
✨Show Your Organisational Skills
Be ready to discuss how you manage tasks and prioritise your workload. Think of examples from your past experiences where you've successfully handled multiple responsibilities. This will demonstrate your ability to perform various admin duties effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training processes, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
