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- Tasks: Join our team as a Customer Service Apprentice, supporting daily operations and learning on the job.
- Company: We are a thriving business dedicated to developing young talent through our successful apprenticeship scheme.
- Benefits: Enjoy a permanent position, blended learning, and dedicated study time while earning £22,000 a year.
- Why this job: This role offers hands-on experience, career growth, and the chance to make a real impact in our business.
- Qualifications: Open to applicants aged 16 and above; no prior experience required, just a passion for customer service.
- Other info: Positions available in Bicester, Buckingham, Kidlington, and Aylesbury.
The predicted salary is between 17600 - 18400 £ per year.
Bicester, Buckingham, Kidlington and Aylesbury
2 August 2025
Age required
16+
Number of positions
3
Pay
£22,000 a year
Description
After the great success of our apprenticeship scheme, we are looking for 3 new team members to join the heart of our business operations. You will be supported through a blended learning approach and assigned dedicated time to study and work on your qualification. We will offer you a permanent job straight away and future development opportunities.
Find out first about jobs, training, apprenticeships and opportunities for young people
UNIT 11
TALISMAN BUSINESS CENTRE
OX26 6HR
United Kingdom
#J-18808-Ljbffr
Customer Service Apprentice employer: Oxfordshire City Council
Contact Detail:
Oxfordshire City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice
✨Tip Number 1
Research our company culture and values. Understanding what we stand for at StudySmarter will help you align your answers during any interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Prepare to discuss your customer service experiences, even if they are from informal settings. We value enthusiasm and a willingness to learn, so share any relevant examples that demonstrate your skills and attitude.
✨Tip Number 3
Practice common interview questions related to customer service. Being able to articulate how you would handle various scenarios can set you apart from other candidates and show us your problem-solving abilities.
✨Tip Number 4
Network with current or former apprentices at StudySmarter. They can provide valuable insights into the role and the application process, which can help you tailor your approach and make a great impression.
We think you need these skills to ace Customer Service Apprentice
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Customer Service Apprentice position. Understand the key responsibilities and skills required, so you can tailor your application accordingly.
Craft a Personal Statement: Write a personal statement that highlights your passion for customer service and your eagerness to learn. Mention any relevant experiences or skills that make you a suitable candidate for the apprenticeship.
Highlight Relevant Skills: In your CV, emphasise skills that are particularly relevant to customer service, such as communication, problem-solving, and teamwork. Use specific examples to demonstrate how you've applied these skills in past experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oxfordshire City Council
✨Research the Company
Before your interview, take some time to learn about the company’s values, mission, and recent achievements. This will not only help you understand their culture but also allow you to tailor your answers to align with what they stand for.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, such as how you handle difficult customers or your experience with teamwork. Practising your responses can help you feel more confident during the interview.
✨Show Enthusiasm
As an apprentice, your eagerness to learn is crucial. Make sure to express your enthusiasm for the role and the opportunity to develop your skills. Employers appreciate candidates who are genuinely excited about the position.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask questions about the apprenticeship programme, training opportunities, and team dynamics. This shows that you are engaged and interested in the role beyond just getting hired.
