Front-of-House Operations & Visitor Experience Assistant

Front-of-House Operations & Visitor Experience Assistant

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
OxfordQuantumCircuits

At a Glance

  • Tasks: Ensure a smooth and welcoming office experience for teams and visitors.
  • Company: Join an innovative company transforming quantum computing into reality.
  • Benefits: Competitive pay, supportive environment, and opportunities for personal growth.
  • Other info: Hands-on role with great potential for career advancement.
  • Why this job: Be the face of innovation while helping others thrive in a dynamic workplace.
  • Qualifications: Experience in hospitality or customer service with strong problem-solving skills.

The predicted salary is between 25000 - 30000 £ per year.

At OQC, we aren’t just theorising about the future; we’re building it. Born from a philosophy of bold innovation, we’ve successfully transitioned quantum computing from an academic dream into a commercial reality. The most exciting thing is that we’re just getting started. We’re looking for a proactive and people-focused Operations Assistant to help create a smooth, welcoming and well-organised workplace experience for our teams and visitors. This role is ideally suited to someone with hospitality or customer service experience who enjoys supporting people, solving problems and keeping things running efficiently behind the scenes.

The Role

This is a hands-on, front-facing role supporting day-to-day office operations and facilities coordination across the business. Working closely with the Facilities Operations Manager, you’ll help ensure our office environment remains safe, organised and fully operational while delivering an excellent experience for employees, visitors and external stakeholders.

What You'll Be Working On

  • Supporting the smooth day-to-day running of the office environment and front-of-house experience
  • Managing visitor queries, parking requests, security concerns and concierge-style support via phone, email and in person
  • Conducting stock checks and placing orders for office supplies, stationery, food and beverages within budget
  • Arranging catering and logistics for internal meetings and external visitors
  • Supporting employee business travel bookings, itinerary changes and travel-related queries
  • Planning team events, researching venues and providing budget recommendations for approval
  • Supporting onboarding activities including office tours, inductions and health

Front-of-House Operations & Visitor Experience Assistant employer: OxfordQuantumCircuits

At OQC, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As a Front-of-House Operations & Visitor Experience Assistant, you'll be part of a team that values collaboration and creativity, with ample opportunities for personal and professional growth. Located in a cutting-edge facility, we offer competitive benefits, a supportive culture, and the chance to contribute to groundbreaking advancements in quantum computing.

OxfordQuantumCircuits

Contact Details:

OxfordQuantumCircuits Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front-of-House Operations & Visitor Experience Assistant

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research OQC and understand their mission and values. Think about how your hospitality and customer service experience aligns with their vision of creating a welcoming workplace.

Tip Number 3

Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your proactive approach and ability to keep things running smoothly.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the OQC team.

We think you need these skills to ace Front-of-House Operations & Visitor Experience Assistant

Customer Service
Hospitality Experience
Problem-Solving Skills
Office Management
Facilities Coordination
Communication Skills
Event Planning

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and customer service. A friendly tone can make a big difference!

Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. We’re looking for someone who enjoys supporting people and solving problems, so give us examples of how you've done this in the past.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you bring to the table. Avoid fluff and focus on what makes you a great fit for the role!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at OxfordQuantumCircuits

Know the Company Inside Out

Before your interview, take some time to research OQC and their mission in quantum computing. Understand their values and how they translate into their operations. This will not only show your genuine interest but also help you align your answers with what they’re looking for.

Showcase Your People Skills

As a Front-of-House Operations Assistant, your ability to connect with people is crucial. Prepare examples from your past experiences where you’ve successfully handled visitor queries or resolved issues. Highlight your customer service skills and how you create a welcoming environment.

Be Ready for Practical Scenarios

Expect situational questions that assess your problem-solving abilities. Think of scenarios where you had to manage multiple tasks or handle unexpected challenges. Practise articulating how you prioritised tasks and ensured smooth operations in those situations.

Prepare Questions That Matter

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, ask about the team dynamics or how they measure success in the visitor experience. This shows you’re proactive and engaged.