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- Tasks: Manage third-party accounts and support sales growth through effective customer management.
- Company: Join a leading global publisher dedicated to advancing knowledge and learning.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous pension contribution.
- Other info: Hybrid working policy with a minimum of 2 days in the Oxford office.
- Why this job: Be part of a vibrant team, drive impactful sales, and develop your skills in a collaborative environment.
- Qualifications: Strong account management, organisational skills, and experience in sales or marketing are preferred.
The predicted salary is between 20800 - 36400 £ per year.
This is an exciting opportunity to join the vibrant and collaborative International Sales team in our Education Division as our new Strategic Accounts Executive. The International Strategic Accounts team is responsible for the Third-Party Suppliers that purchase resources from Education International directly. This role supports delivery of sales and driving of profitable growth by taking responsibility for the customer management of third-party accounts in key regions, ensuring efficient service, resolution of any operational issues and supporting the sales activity.
Key responsibilities in this role will include:
- Customer Management: Support and manage third-party accounts, grow relationships to collaboratively impact positive sales growth and ensure smooth running of all operations. Efficiently triage incoming issues to ensure tasks are completed by the most relevant department. This involves working across multiple internal functions including Sales Support, Customer Services, Compliance, Manufacturing and more. Use effective delegation and task management skills to ensure your accounts feel well supported and issues are tracked and resolved swiftly.
- Support Strategic Account Management: Act as a key interface between the external customer and all relevant internal functions - cross departmental and cross divisional - Customer Service teams, Credit Management, ELT Business Operations, Inventory and Supply Planning, Commercial, Sales and Marketing - ensure collaboration with sales colleagues across all divisions to identify market trends and emerging opportunities.
- Marketing Strategy: Support Strategic Account managers in working collaboratively with marketing to create and implement a Distributor promotional strategy. Develop this strategy in response to feedback from the market.
- Compliance: Act as a key interface between the customer and the Education compliance team. Support the Business Partner Manager for nominated accounts, ensure all compliance requirements are up to date and be confident completing any required High Risk Business Activity documentation. Using market knowledge to raise any red flags or other concerns.
- Product and Market Knowledge: Develop and maintain an excellent level of product, market and competitor knowledge in order to match customer needs effectively to grow sales.
- System and data management: Develop and maintain a strong working knowledge of Salesforce so that it is effectively customized for international bookseller requirements, ensuring that key data is accurately collected, loaded and used to maximize contact time with key accounts. Maintain a high level of working knowledge of SAP.
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You
To be successful in this role, you will ideally have:
- Account Management Skills
- Exceptional organizational, interpersonal and team working skills
- Excellent delegation and negotiation skills
- Experience of Sales and Marketing techniques
- Experience of working in an International marketplace (desirable)
- A background in Education and/or Children’s Publishing (desirable)
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
Please note this advert may be removed before the advertised end date, so we encourage you to apply as soon as possible. We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
In the region of £26,000 dependent on skills and experience.
Life at one of the world's leading publishers, advancing knowledge and learning around the world.
The qualities we look for and the behaviours we value: Developing people through inclusive leadership.
Strategic Accounts Executive employer: Oxford University Press
Contact Detail:
Oxford University Press Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Accounts Executive
✨Tip Number 1
Familiarise yourself with Salesforce and SAP, as these systems are crucial for the role. Understanding how to navigate and utilise these platforms will not only help you in the interview but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Research the current trends in the education and children's publishing sectors. Being knowledgeable about market dynamics will allow you to engage in meaningful conversations during interviews and show that you're proactive about understanding the industry.
✨Tip Number 3
Network with professionals in account management and sales within the education sector. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 4
Prepare examples of how you've successfully managed customer relationships in the past. Be ready to discuss specific situations where your organisational and negotiation skills led to positive outcomes, as this will be key in demonstrating your fit for the role.
We think you need these skills to ace Strategic Accounts Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, sales, and marketing. Use specific examples that demonstrate your skills in customer management and collaboration across departments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience in the education sector or international markets, and explain how you can contribute to the growth of third-party accounts.
Highlight Relevant Skills: In your application, emphasise your organisational, interpersonal, and negotiation skills. Provide examples of how you've successfully managed accounts or resolved operational issues in previous roles.
Showcase Market Knowledge: Demonstrate your knowledge of the education market and competitors in your application. Discuss any insights you have on market trends and how they could impact sales strategies for the company.
How to prepare for a job interview at Oxford University Press
✨Showcase Your Account Management Skills
Be prepared to discuss your experience in managing accounts, particularly in a collaborative environment. Highlight specific examples where you've successfully grown relationships and resolved operational issues.
✨Demonstrate Your Knowledge of the Education Sector
Familiarise yourself with current trends in education and children's publishing. Being able to discuss market knowledge and competitor insights will show that you are well-prepared and genuinely interested in the role.
✨Highlight Your Teamwork and Delegation Abilities
Since this role involves working across multiple internal functions, be ready to provide examples of how you've effectively collaborated with different teams. Discuss your approach to delegation and task management to ensure smooth operations.
✨Prepare for Compliance Discussions
Understand the compliance requirements relevant to the role and be ready to discuss how you would handle high-risk business activities. Showing confidence in this area will demonstrate your readiness to take on the responsibilities of the position.