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- Tasks: Lead and optimise journal operations for Society-owned titles at Oxford University Press.
- Company: Join a prestigious institution known for its commitment to excellence in publishing.
- Benefits: Enjoy a hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving innovation and quality in publishing services.
- Why this job: Make a real impact by enhancing service delivery and partner satisfaction in academic publishing.
- Qualifications: Experience in journal operations and strong relationship management skills required.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking an experienced journals operations professional to take a lead role in managing and developing Oxford University Press’s portfolio of Society-owned titles. This role focuses on driving performance and service excellence across key Society accounts, developing and delivering clear strategies to optimise production outcomes, and resolving complex, cross-functional challenges.
Acting as a trusted partner to internal teams and external Society stakeholders, you will help ensure OUP delivers outstanding, transparent and responsive journal publishing services. As a senior operational lead and ‘right-hand’ to the Head of Journals Operations, you will operate with authority across teams and act as a management-level escalation point for high-risk or multifaceted issues.
You will represent production and editorial services in competitive tenders and contract renewals, shaping and presenting compelling service propositions, managing production-related contractual commitments and SLAs, and ensuring teams and suppliers are aligned with agreed requirements and performance targets. This role is central to OUP’s growth ambitions and commitment to exceptional service delivery.
You will lead initiatives to measure and improve Society partner satisfaction, develop frameworks for tracking and communicating performance improvement, and work closely with Editorial, Operations and external partners to understand evolving needs and enhance service delivery. Through strong relationship management, clear communication strategies and continuous improvement, you will help ensure OUP’s services are viewed as collaborative, high-quality and responsive to Society partners’ goals.
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
Society Partnership Lead in Oxford employer: Oxford University Press
Contact Detail:
Oxford University Press Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Society Partnership Lead in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their goals and challenges, especially in journal operations. This will help you tailor your responses and show you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Society Partnership Lead role. Highlight your skills in managing complex projects and driving performance – this is your chance to shine!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Society Partnership Lead in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Society Partnership Lead role. Highlight your experience in managing journal operations and any relevant achievements that showcase your ability to drive performance and service excellence.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to explain how your skills align with our goals at Oxford University Press and how you can contribute to enhancing service delivery for our Society partners.
Showcase Your Relationship Management Skills: In your application, emphasise your experience in relationship management. We want to see examples of how you've successfully collaborated with internal teams and external stakeholders to resolve complex challenges.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Society Partnership Lead position. We can’t wait to hear from you!
How to prepare for a job interview at Oxford University Press
✨Know Your Societies
Before the interview, dive deep into the societies that Oxford University Press collaborates with. Understand their goals, challenges, and how OUP's services can enhance their publishing experience. This knowledge will help you demonstrate your commitment and ability to act as a trusted partner.
✨Showcase Your Strategic Thinking
Be prepared to discuss specific strategies you've implemented in previous roles that improved service delivery or partner satisfaction. Use concrete examples to illustrate how you’ve tackled complex challenges and driven performance outcomes, as this aligns perfectly with the role’s focus.
✨Communicate Clearly and Confidently
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Use concise language to explain your ideas and ensure you can convey complex information in an easily digestible manner. This will showcase your communication skills and ability to manage relationships effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing high-risk issues or aligning teams with performance targets. Think through potential scenarios in advance and outline your approach, demonstrating your problem-solving skills and operational expertise.