- To work as part of a product trio (with Product Manager and Business Product Owner) to design new digital platforms, services and solutions and to improve existing ones
- Own design workstreams from discovery through delivery and optimisation
- Collaborate with Product Managers, Business Product Owners and Technology to understand customer problems, define opportunities and design and test effective solutions that balance user needs, business goals and technical constraints
- Maintain, manage and improve the ELT Design System
- Measure and report on the impact of delivered product features
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You
- Research & discovery: Experience planning and conducting user research with the ability to synthesise qualitative and quantitative insights.
- Journey mapping: Experience creating journey maps, service blueprints or service design artefacts that connect customer experiences with business processes and operational delivery.
- Product design: Experience designing digital products from concept to delivery balancing customer, business and technical considerations.
- Interaction design: Strong wireframing, prototyping and interaction design skills.
- Collaboration: Experience working within cross-functional product teams
- Communication: Strong communication and collaboration skills, with experience presenting design work, facilitating workshops, and building relationships with cross-functional stakeholders.
- Design systems: Experience partnering with engineers on component libraries or design system governance.
- AI & emerging technology: Interest in emerging technologies, including AI-assisted product experiences and AI-enabled design workflows.
- We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
- We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
- This role comes with the added benefit of a discretionary annual payment.
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
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Product Designer in Oxford employer: Oxford University Press
At OUP, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values collaboration and innovation. As the Head of Commercial Support, you will enjoy a supportive environment with ample opportunities for professional growth, competitive benefits including generous holiday allowance, pension contributions, and private medical insurance, all while working in the historic city of Oxford. Join us to make a meaningful impact in the Journals Publishing sector and contribute to our mission of fostering knowledge and learning worldwide.
