At a Glance
- Tasks: Lead process improvements and develop tools for effective sales management in a dynamic team.
- Company: Join a leading educational publisher with a commitment to innovation and inclusivity.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous pension contribution.
- Other info: Hybrid working model with opportunities for professional growth and development.
- Why this job: Make a real impact on sales processes while collaborating with diverse teams.
- Qualifications: Experience in operations transformation or key account management; strong analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
Process Transformation Manager (Fixed Term Contract)
We are looking for a talented Process Transformation Manager to join the Sales team within our English Language Teaching (ELT) Division on a 9‑month fixed term contract. The role is responsible for developing, improving and embedding effective pre‑sales and key account management processes across the ELT Division, ensuring they are fit‑for‑purpose and widely adopted. Working under the direction of the Head of Global Solutions and collaborating with a wide range of stakeholders (e.g. Sales, Sales Operations, Custom Product, Digital Product), the role focuses on defining workflows, developing/improving automated tools and processes (e.g. with Power Automate), and supporting colleagues to apply these structured approaches in their day‑to‑day activity.
Duties of the role will include:
- Lead the review, definition and continuous improvement of pre‑sales processes for ELT Division solutions selling and key accounts.
- Using Salesforce and Microsoft suite, develop tools for account planning that are accessible, useful, easy to use and widely adopted in the Division.
- Identify workflows that are not functioning effectively, including processes in Power Automate, and take responsibility for fixing, simplifying, and standardising them.
- Support the wider team to create playbooks, templates and tools that support solutions selling and key account management.
- Support ongoing improvements to how the ELT sales and marketing organisation operates.
- Produce clear, up‑to‑date documentation and how‑to videos for processes, workflows, and standards.
- Working with Sales Enablement and with wider Global Solutions colleagues, introduce and reinforce standard approaches across regions and teams, accelerating the move from ad‑hoc practices to more disciplined and repeatable processes.
- Track how processes are being used in practice, identifying where they are not working or not being followed.
- In response to feedback and pro‑active continual reviews, identify priorities for improvement, making clear and actionable recommendations for changes.
This is a 9‑month fixed term contract.
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You
You will be flexible, highly organised, and pro‑active, with a growth‑mindset. You will be a good team player and a problem‑solver; and can put detail in context of big pictures.
To be successful in this role, you will ideally have/be:
- Experience in operations transformation, process building, business analysis or comparable roles. Alternatively, experience in key account management with a systems/process focus.
- End‑to‑end “analyst‑builder‑implementer” mindset, i.e. a broad skillset to analyse what needs to change, build an appropriate workflow/tool, then champion its adoption among colleagues.
- Proficient in use of Microsoft Power Automate. Can build flows, fix flows, and train colleagues in its use.
- Confident with Outlook, Excel, PowerPoint, Teams and SharePoint. Additionally, experience with Visio is desirable, not essential.
- Strong written and spoken communication skills.
- Experience working with Salesforce or other CRM to support planning, reporting or workflow design (highly desirable).
- Experience working in a complex international organization (desirable).
- Knowledge of best practice in change management and business transformation (desirable).
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3‑days) and a 35‑hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
#J-18808-LjbffrProcess Transformation Manager (Fixed Term Contract) in Oxford employer: Oxford University Press
Oxford University Press is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Oxford. With a commitment to employee growth, the company provides ample opportunities for professional development and a competitive salary, all within a supportive hybrid working environment that values work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Process Transformation Manager (Fixed Term Contract) in Oxford
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Oxford University Press. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Oxford University Press.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Oxford University Press.
We think you need these skills to ace Process Transformation Manager (Fixed Term Contract) in Oxford
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Oxford University Press and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Oxford University Press
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Oxford University Press will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Oxford University Press.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Oxford University Press.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Oxford University Press. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
