At a Glance
- Tasks: Support journal clients by ensuring smooth production processes and high-quality publications.
- Company: Join a leading publishing company that values work/life balance and diversity.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous pension contribution.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in the publishing world while building strong relationships.
- Qualifications: Experience in relationship management and client account management is essential.
The predicted salary is between 30000 - 40000 £ per year.
As our new Journal Manager - Production, you will focus on supporting external journal clients by ensuring production processes run smoothly, meet agreed standards, and align with evolving needs. You’ll advise on best practices, troubleshoot issues, and provide clear guidance to help clients achieve high-quality, efficient, and consistent publication outcomes.
You will act as the main point of contact for editors, societies, editorial office staff, and suppliers managing queries, gathering feedback, and communicating updates to internal and external teams. The position involves preparing and presenting accurate reports on production performance, maintaining essential documentation, attending meetings with societies and coordinating process changes with internal colleagues and external suppliers.
A key part of the role is collaborating with clients to refine workflows, recommend improvements, and support editorial planning, including issue line‑ups. Success depends on strong communication, relationship‑building, and the ability to work effectively with a wide range of internal teams and external partners.
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You
- Experience in relationship management in a professional environment.
- Superior negotiation and influencing skills.
- Ability to comprehend and communicate complex information.
- Ability to work independently, handle multiple projects simultaneously, and work to tight deadlines.
- Ability to manage contractors or 3rd-party suppliers.
- Ability to work in a team.
- Ability to learn quickly and work flexibly with varied software.
- Good organizational skills.
- Experience in client account management.
- Experience in a publishing environment.
- Experience in a production environment.
- Excellent presentation skills.
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with the added benefit of a discretionary annual payment.
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
Journal Manager - Production x 2 in Oxford employer: Oxford University Press
At OUP, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises work/life balance and employee well-being. With a commitment to professional growth, we provide numerous opportunities for development, alongside competitive benefits such as generous holiday allowances, pension contributions, and access to local discounts. Our Oxford office fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the publishing industry.
