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- Tasks: Support global customers and manage orders while ensuring top-notch service.
- Company: Leading educational publisher based in Oxford with a strong reputation.
- Benefits: 25 vacation days, flexible working patterns, and discretionary annual payment.
- Why this job: Join a dynamic team and make a difference in the education sector.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Hybrid working model with 2 days in the office for collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A leading educational publisher in Oxford is seeking an Account Manager for a six-month contract. You will support global customers, facilitate order management, and ensure service standards.
The ideal candidate will have:
- Experience in customer service
- Excellent administrative and communication skills
- Familiarity with MS Office
This role offers 25 vacation days, flexibility in working patterns, and a discretionary annual payment as part of a hybrid working policy requiring 2 days in office.
Global Account Manager (6-Month Contract) - Hybrid Oxford employer: Oxford University Press
Contact Detail:
Oxford University Press Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager (6-Month Contract) - Hybrid Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the educational publishing industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your skills! If you’ve got experience in customer service and MS Office, make sure to highlight specific examples during your conversations. We want to see how you can bring value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Global Account Manager (6-Month Contract) - Hybrid Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administrative skills. We want to see how your background aligns with the role of Global Account Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this six-month contract. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Show Off Your MS Office Skills: Since familiarity with MS Office is key for this role, make sure to mention any specific tools or projects where you've used these skills effectively. We appreciate candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Oxford University Press
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Be ready to share specific examples of how you've handled challenging situations or gone above and beyond for clients. This will show that you understand the importance of service standards in the role.
✨Master the Admin Skills
Since this role involves a lot of order management, it’s crucial to demonstrate your administrative skills. Familiarise yourself with MS Office tools, especially Excel and Word, and be prepared to discuss how you've used them in previous roles to streamline processes or improve efficiency.
✨Communicate Clearly and Confidently
Excellent communication is key for an Account Manager. Practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the job.
✨Show Enthusiasm for Hybrid Work
With the hybrid working model in place, express your enthusiasm for flexibility and how you manage your time effectively. Share any past experiences where you successfully balanced remote work with in-office responsibilities, highlighting your adaptability and self-motivation.
