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For Companies At a Glance
- Tasks: Coordinate the delivery of English language assessments and support Test Centres worldwide.
- Company: Join a leading educational publisher dedicated to advancing English language learning.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous pension contribution.
- Why this job: Be part of a supportive team making a real impact in global education.
- Qualifications: Strong organisational skills and experience in fast-paced environments are essential.
- Other info: Fixed term contract until July 2026 with excellent career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
More and more people are choosing to learn English.
When they do, they become part of an international community of English language learners. We are proud to be at that community\’s heart.
Our learning materials are trusted by millions of teachers, educational institutions, parents, and learners worldwide. They can teach and learn on their own terms, make progress, and achieve their goals.
Together, we move English language learning forward.
About the Role
This is an exciting opportunity to join our English Language Teaching division as a Delivery Coordinator. Reporting into the Senior Delivery Manager, the role will be responsible for carrying out any activities related to the delivery of the Oxford Test of English, the Oxford Placement Test and any assessment product as advised by senior members of the team.
This varied operational role sits within a friendly and supportive team and is an ideal opportunity for a proactive individual with administrative experience to grow and enhance their skills.
Key responsibilities will include:
- Delivering an agreed set of operational processes within a timescale to ensure the timely delivery of products and sessions (monitoring freelancer’s marking, dealing with internal or external queries, quality assurance checks).
- Loading digital content and assets into the appropriate output format.
- Coordinating the administrative processes associated with freelancers: recruitment, training, payments and performance.
- Processing Oxford Test of English Test Centre applications.
- Overseeing the scheduling of inspections for all Oxford Test of English Test Centres.
- Liaising with Customer Support teams to provide operational support to Test Centres worldwide.
- Ensuring systems, databases and workflow documents are maintained and improved when required.
- Providing reports on the status of operational activities.
- Identifying continuous improvement opportunities and assisting with introduction of new work processes.
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You
If you have a strong attention to detail, are well-organised and can work autonomously when needed, and if you are looking for a new challenge in a supportive and innovative team, then this opportunity will interest you.
The successful candidate will demonstrate the following skills and experiences:
- Experience working in a busy, fast-paced environment.
- Comfortable using a range of software (i.e. Microsoft suite – Word, Excel, Teams) and systems, with an interest in further developing knowledge/skills here.
- Strong attention to detail.
- Strong organisational skills.
- Ability to prioritise effectively.
- Experience of the English Language Teaching (ELT) context.
- Experience or understanding of working in an operational function.
- Experience of working in a customer-facing role.
- Experience of working in a matrix structure.
- Experience of working with people from diverse backgrounds.
- Experience of product testing ahead of launch of new products to market.
- Experience in the content production workflow.
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
This role comes with the added benefit of a discretionary annual payment.
Please see our Rewards and Recognition page for more information.
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Delivery Coordinator employer: Oxford University Press
Contact Detail:
Oxford University Press Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the English Language Teaching field, especially those who work at OUP. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing our products inside out. Familiarise yourself with the Oxford Test of English and the Oxford Placement Test. Showing genuine interest in what we do will definitely impress the hiring team!
✨Tip Number 3
Practice your organisational skills before the interview. Think of examples from your past experiences where you successfully managed multiple tasks or projects. We love a candidate who can juggle responsibilities like a champ!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Delivery Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Coordinator role. Highlight your administrative experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background fits with our mission at StudySmarter. Keep it friendly and professional, just like us!
Show Off Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. A polished application shows us you care about quality, which is super important in this position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at Oxford University Press
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Delivery Coordinator. Familiarise yourself with the Oxford Test of English and the operational processes involved. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised effectively and maintained attention to detail under pressure.
✨Brush Up on Your Software Skills
The job mentions using Microsoft Office Suite and other systems. If you're not already familiar with these tools, take some time to practice. Being able to demonstrate your proficiency during the interview can set you apart from other candidates.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, showcasing your ability to liaise effectively with diverse teams and customers.
