Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage digital content production, ensuring quality and timely publication across platforms.
- Company: Join a leading educational publisher committed to innovation and inclusivity.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous pension contribution.
- Why this job: Be part of a dynamic team shaping digital content with real impact on education.
- Qualifications: Experience in digital projects, CMS data entry, and excellent communication skills required.
- Other info: Hybrid working policy with a minimum of 2 days in the Oxford office.
The predicted salary is between 25000 - 35000 £ per year.
As our Content Operations Specialist, you will manage the preparation, conversion, loading, QA and publication of digital content for assigned products, ensuring appropriate quality standards and schedules are met. You will also contribute to the planning and delivery of new digital content production methods, including the provision of support materials and training to business users.
Key responsibilities in this role will include:
- Manage the production of digital content for OE UK digital platforms, including configuration, upload, amends and publication, to agreed standards and timescales in order to meet the publishing objectives of the division.
- Safeguard the quality of digital content by maintaining standards, utilising QA tools and procedures to ensure complete, accurate and appropriate formats and schemas are used in assigned products.
- Ensure digital content is archived in appropriate content management systems and made available for Rights re-use with supporting documentation.
- Manipulate assets as necessary so that they meet the required standards for use in OE UK platforms, to include simple edits to media files.
- Carry out quality assurance work and report issues in the bug-tracking system (Jira) and follow these up, so that digital products meet agreed acceptance criteria.
- Support and train users of OE’s tools and processes, including creating and maintaining support materials, so that users can create and test products according to agreed processes and timescales.
- Working in cross-functional teams, contribute towards and roll-out new digital content tools, processes, and standards including collaboration with the wider team to analyse systems and initiate improvements where appropriate.
- Utilise analytics to improve content creation, metadata, build, retrieval, reuse and archiving processes in order to assist editorial teams with planning for content releases and updates
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You
To be successful in this role, you will ideally have:
- Ability to deliver multiple digital projects to challenging deadlines
- Experience of working with Microsoft Office suite, most importantly Excel
- Experience of CMS data entry and metadata concepts
- Experience of supporting users with a range of technical abilities
- Experience of carrying out functional testing on software
- Excellent communication skills, verbal and written
- Knowledge of digital content data models, schemas and standards
- Good understanding of project management methods and tools
- Experience of using audio, image and video manipulation software
- Experience of working in cross-functional teams using agile delivery
- Experience of working in a digital publishing environment
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
Please see our Rewards and Recognition page for more information.
Please note this advert may be removed before the advertised end date, so we encourage you to apply as soon as possible.
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
In the region of £25,000 dependent on skills and experience
#J-18808-Ljbffr
Content Operations Specialist employer: Oxford University Press
Contact Detail:
Oxford University Press Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Operations Specialist
✨Tip Number 1
Familiarise yourself with the specific digital content management systems (CMS) mentioned in the job description. Understanding how these systems work will give you a significant advantage during interviews, as you'll be able to discuss your experience and insights confidently.
✨Tip Number 2
Brush up on your quality assurance skills, particularly with tools like Jira. Being able to demonstrate your ability to identify and report issues effectively will show that you can maintain high standards in digital content production.
✨Tip Number 3
Highlight any experience you have with cross-functional teams and agile methodologies. Be prepared to share examples of how you've collaborated with different departments to achieve project goals, as this is crucial for the role.
✨Tip Number 4
Showcase your technical support skills by preparing to discuss how you've assisted users with varying levels of technical expertise. This will demonstrate your ability to communicate effectively and provide training, which is a key responsibility in this position.
We think you need these skills to ace Content Operations Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Content Operations Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with digital content management, quality assurance, and any relevant software tools like CMS or Jira. Provide specific examples of projects you've managed that demonstrate your ability to meet deadlines and maintain quality standards.
Showcase Communication Skills: Since excellent communication skills are essential for this role, ensure your application reflects your ability to convey information clearly. Use concise language and structure your documents well to make them easy to read.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the hiring team directly. Mention why you are interested in the role at OUP and how your background makes you a suitable candidate. Be sure to include your enthusiasm for contributing to cross-functional teams and improving digital content processes.
How to prepare for a job interview at Oxford University Press
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with managing multiple digital projects. Highlight specific examples where you met challenging deadlines and how you utilised project management tools to keep everything on track.
✨Demonstrate Technical Proficiency
Familiarise yourself with the Microsoft Office suite, especially Excel, as well as any content management systems you've used. Be ready to explain how you've handled data entry and metadata concepts in previous roles.
✨Emphasise Quality Assurance Experience
Since quality assurance is a key part of this role, be ready to talk about your experience with QA tools and procedures. Discuss how you've identified and reported issues in bug-tracking systems like Jira.
✨Prepare for Cross-Functional Collaboration
This position involves working in cross-functional teams, so think of examples where you've successfully collaborated with others. Be ready to share how you contributed to new processes or tools and how you supported users with varying technical abilities.
