At a Glance
- Tasks: Support patient care by managing administrative tasks and liaising with healthcare professionals.
- Company: Join the Oxford University Hospitals NHS Foundation Trust, a leading teaching hospital.
- Benefits: Gain valuable experience, training opportunities, and contribute to compassionate healthcare.
- Other info: Be part of a supportive team dedicated to delivering excellence in healthcare.
- Why this job: Make a real difference in patient care while developing your organisational skills.
- Qualifications: Strong communication skills and ability to manage workloads effectively.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking to appoint a Patient Pathway Administrator to join our Paediatric Rheumatology team at the Nuffield Orthopaedic Hospital. This post is crucial to the ongoing development of the services and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You should have the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.
Main duties of the job:
- To attend to patients, colleagues and referrers to the service, both in person and on the telephone, promptly and courteously at all times and be a worthy front-line representative of the high quality service.
- To provide an efficient and effective clinical administration service to the department, consultants and designated medical staff. Be first point of contact for the consultants and clinical teams.
- Coordinate the workflows through the admin team to ensure consistency across the service.
- To work within an administrative team dedicated to quality and effective patient care and maintaining Trust policy on patient confidentiality.
- To work according to the administrative processes in place to support the delivery of Trust and national targets, especially with regards to the -week pathway.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Pathway Administrator in Oxford employer: Oxford University Hospitals
At Oxford University Hospitals NHS Foundation Trust, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises compassion and excellence in patient care. As a Pathway Administrator within our Paediatric Rheumatology team, you will benefit from comprehensive training, opportunities for professional growth, and the chance to make a meaningful impact in a dynamic healthcare environment. Join us in delivering high-quality services while enjoying a collaborative atmosphere that values respect and continuous improvement.
Contact Details:
Oxford University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pathway Administrator in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Nuffield Orthopaedic Hospital. They can give you insider info on the team culture and what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed workloads or improved processes in previous roles. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our compassionate team.
We think you need these skills to ace Pathway Administrator in Oxford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Pathway Administrator role. Highlight your organisational and communication skills, as well as any relevant experience that shows you can handle a busy environment.
Showcase Your Initiative:In your application, give examples of how you've demonstrated initiative in previous roles. This could be anything from improving a process to taking on additional responsibilities when needed. We love seeing candidates who are proactive!
Be Personable:Since you'll be the first point of contact for patients and colleagues, it's important to convey your friendly and approachable nature in your written application. Use a warm tone and express your enthusiasm for providing excellent service.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications. Plus, it’s super easy to do!
How to prepare for a job interview at Oxford University Hospitals
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Pathway Administrator. Familiarise yourself with the key duties mentioned in the job description, such as liaising with staff and managing workloads. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this position requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met tight deadlines, as this will show that you're capable of thriving in a busy environment.
✨Communicate Clearly and Confidently
As a front-line representative, effective communication is key. Practice articulating your thoughts clearly and confidently. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your ability to engage with colleagues and patients alike.
✨Embrace Flexibility and Initiative
The role requires flexibility and initiative, so think of instances where you've adapted to changing circumstances or taken the lead on a project. Share these stories during your interview to illustrate your proactive approach and readiness to contribute positively to the team.
