The role sits within Oxford University Hospitals NHS Foundation Trust, delivering confidential and impartial support to patients, carers and the public in the Emergency Department context. You will be the first point of contact for concerns, enquiries, compliments and suggestions, helping to resolve issues promptly at the point of contact.
You will work with clinical and non-clinical teams, escalate complex cases under PALS policy, and maintain accurate case information on the Ulysses database,
#J-18808-Ljbffr
PALS Advisor: Patient Experience Champion in Oxford employer: Oxford University Hospitals
Oxford University Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With flexible working arrangements and opportunities for career growth within a renowned healthcare setting, you will be part of a dedicated team committed to delivering high-quality patient care in the vibrant city of Oxford.
Contact Details:
Oxford University Hospitals Recruitment Team
