At a Glance
- Tasks: Manage overseas visitor income and ensure eligibility for NHS care.
- Company: Dynamic healthcare trust focused on maximising overseas patient income.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Collaborative team atmosphere with opportunities for career advancement.
- Why this job: Make a real difference in healthcare while developing valuable skills.
- Qualifications: Strong communication skills and knowledge of NHS regulations.
The predicted salary is between 37338 - 44962 £ per year.
Job Overview
The post holder acts as the Trust focus for Overseas Visitors, ensuring that maximum overseas visitor income is recovered for the Trust through a mixture of direct patient contact and through the support of other staff within the Trust.
The post holder will use their knowledge and expertise to determine the patient’s eligibility for free NHS care.
In order to do this, the Overseas Visitors Officer will be required to interview the patient in order to establish eligibility according to NHS England Guidance, and then collate detail on any treatment planned or provided, generate final invoices and secure payment.
The role entails organising and delivering training for divisional staff across the Trust when necessary.
The post holder will be one of the Trust's primary key contacts with other Trust organisations across the country, as well as liaise with border agency and NHS England teams.
Main Duties
- To implement the NHS Charging Regulations which cover the management of overseas visitors treated at this Trust as well as procedures relating to overseas visitors’ income.
You will ensure developments are in line with current and new legislation.
- To provide patients and staff with knowledge and guidance regarding overseas visitors’ regulations.
- The post holder will be responsible for ensuring that all overseas visitors attending the hospital are identified, as well as identifying overseas visitors who are not eligible for free NHS treatment.
- The post holder will be accountable for accurately recording, costing, and billing all overseas patient activity.
This includes producing invoices on time for all overseas visitors' patients and being aware of various charging tariffs to maximise the Trust's income from overseas patients.
- The post holder will implement a robust credit control process, actively seek payments, and follow up on outstanding debts in order to facilitate credit control collection recovery from overseas patients.
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Overseas Visitors Officer in Oxford employer: Oxford University Hospitals
Oxford University Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With flexible working arrangements and opportunities for career growth within a renowned healthcare setting, you will be part of a dedicated team committed to delivering high-quality patient care in the vibrant city of Oxford.
Contact Details:
Oxford University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Overseas Visitors Officer in Oxford
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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We think you need these skills to ace Overseas Visitors Officer in Oxford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Oxford University Hospitals.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Oxford University Hospitals.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Oxford University Hospitals. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Oxford University Hospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Oxford University Hospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Oxford University Hospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
