At a Glance
- Tasks: Ensure timely patient appointments and monitor waiting lists for Gastroenterology & Hepatology.
- Company: Join Oxford University Hospitals NHS Foundation Trust, a leading NHS teaching trust.
- Benefits: Be part of a compassionate team with opportunities for learning and growth.
- Other info: Work in a supportive environment focused on compassion and respect.
- Why this job: Make a real difference in patient care and contribute to healthcare excellence.
- Qualifications: Strong communication skills and a passion for patient care are essential.
The predicted salary is between 44595 - 54505 £ per year.
Job overview
To ensure all patients receive the relevant appointment in line with clinical recommendations, with particular attention to the week and elective access policy for routine, urgent and WW pathways.
The post holder is required to work on the outpatient waiting list, in particular focusing on monitoring and validating the RTT position to ensure that patients are booked in a timely manner and based on their clinical priority.
The post holder will work closely with administrative teams across the GEH Directorate and provide administrative support to the GEH management team and clinical teams to ensure the whole patient pathway is maintained.
To assist the Data Validation Clerk to ensure that patient-level information is accurately recorded before being reported, by validating the information held on our electronic systems.
Main duties of the job
- Maintaining a registry of patients with and without an appointment.
- Informing the Consultant and Service Manager of any patients at significant risk due to delays of appointments both new and follow-ups.
- Contacting patients identified as lost to follow-up via telephone or email to arrange appointments and understand reasons for missed appointments.
- Liaising with the Gastroenterology clinical team to ensure all requests for follow-up appointments are actioned promptly.
- Escalating concerns if appointments are not booked within target timeframes.
- Meeting regularly with the clinical team to review patient cohorts and ensure up-to-date tracking.
- Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country.
It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
Watch how we set out to deliver compassionate excellence via the .
In NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
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Gastroenterology & Hepatology Failsafe Officer in Oxford employer: Oxford University Hospitals
Oxford University Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With flexible working arrangements and opportunities for career growth within a renowned healthcare setting, you will be part of a dedicated team committed to delivering high-quality patient care in the vibrant city of Oxford.
Contact Details:
Oxford University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Gastroenterology & Hepatology Failsafe Officer in Oxford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Oxford University Hospitals.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Oxford University Hospitals.
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We think you need these skills to ace Gastroenterology & Hepatology Failsafe Officer in Oxford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Oxford University Hospitals.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Oxford University Hospitals.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Oxford University Hospitals. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Oxford University Hospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Oxford University Hospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Oxford University Hospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
