Assistant Patient Pathway Coordinator in Oxford

An exciting opportunity has arisen to join the Gynaecology Team in the Women's Centre as an Assistant Patient Pathway Coordinator. This is a linked grade post, with the successful applicant being supported through a clear competency framework to progress from a Band to a Band.

The successful candidate will need to be organised, flexible and work well in a team. They will also have exceptional customer service skills, and a desire to learn new things, so they are able to increase the scope of work they do and progress up the pay scale.

The post holder will be expected to provide cross cover across the Gynaecology Administrative team as directed by the Team leader on a day-to-day basis according to service need. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

The post holder is required to assist in the provision of a professional, comprehensive, and efficient administrative service, which is effectively delivered to all patients and members of the department. This will be through supporting the clinical and administrative teams in the delivery of a comprehensive administrative service. This will involve waiting list management and validation of pathways for a speciality, in accordance with the Elective Access Policy, Cancer waiting time targets, communicating appointment and admission related information to patients and carers and/or typing correspondence as appropriate.