At a Glance
- Tasks: Support clinical teams with patient administration and ensure smooth operations in a busy healthcare environment.
- Company: Join Oxford University Hospitals, a leading NHS teaching trust known for excellence in patient care and education.
- Benefits: Enjoy a competitive salary, part-time hours, and the chance to make a real impact on patient experiences.
- Why this job: Be part of a compassionate team dedicated to delivering high-quality healthcare and improving patient journeys.
- Qualifications: Previous administrative experience and a friendly telephone manner are essential; NHS experience is a plus.
- Other info: This role offers a 6-month probation period and may close early if applications exceed expectations.
The predicted salary is between 19900 - 20900 £ per year.
Fraudulent recruiters have been using social media platforms to dupe potential job seekers into divulging personal and financial information.
Please read more about this at the link below :
Band 5 Nurse andBand 2 Healthcare Support Worker recruitment iscentralised , meaning when you apply you will be considered fora number of roles across the Trust. If you have any questions please email: .
Domestic ,catering ,portering andmaintenance engineer services at some of our hospitals are provided by our PFI partners. For these jobs, please seevacancies with our PFI partners .
Fraudulent recruiters have been using social media platforms to dupe potential job seekers into divulging personal and financial information.
Sophisticated frauds, involving grooming of targeted individuals, shows the fake recruiter asking the unsuspecting job seeker to take part in a fake job interview , either over the phone or via WhatsApp, and also sending fraudulent follow-up correspondence offering job positions.
Any communication about jobs at Oxford University Hospitals will come from \’Trac \’, or via an ouh.nhs.uk email address .
All meetings and interviews will be scheduled on Microsoft Teams from a verified OUH email account.
If you have any doubts about any correspondence around recruitment, please contact us .
Radiology Booking Clerk – Centralised Recruitment
NHS AfC: Band 3
Main area Clinical Support Services Grade NHS AfC: Band 3 Contract Permanent Hours Part time – 25 hours per week (Monday – Friday 7.5 hrs daily during core hours) Job ref 321-CSS-7404044-B3
Site Nuffield Orthopaedic Centre Town Headington, Oxford Salary £24,937 – £26,598 per annum/pro rata Salary period Yearly Closing 20/08/2025 23:59
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals – the John Radcliffe Hospital , Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Many of our recruitment programmes useValue Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit
Job overview
Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.
The post holder has responsibility for assisting with the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team.
Main duties of the job
Provide administrative support to Consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning urgent items in the absence of the Consultant or other clinical staff.
Support patients by booking relevant diagnostic investigations and expediting, where appropriate, in line with the 6 week diagnostic DM01 pathway.
Monitor urgent investigation requests to ensure they are processed appropriately.
Work closely with all staff in the service to ensure compliance with 18 week referral to treatment (RTT) targets, 6 week diagnostic DM01 and 2 week cancer targets, escalating and intervening where necessary to expedite appointments and procedures to avoid breaches.
Maintain an accurate and current filing system, ensuring letters, clinical reports, diagnostic test results and other notes are filed in the correct patient notes, in either paper or electronic record systems.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals – theJohn Radcliffe Hospital ,Churchill Hospital andNuffield Orthopaedic Centre in Headington and theHorton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
Detailed job description and main responsibilities
Administration
- Provide administrative support to Consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
- Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning urgent items in the absence of the Consultant or other clinical staff.
- Support patients by booking relevant diagnostic investigations and expediting, where appropriate, in line with the 6 week diagnostic DM01 pathway.
- Monitor urgent investigation requests to ensure they are processed appropriately.
- Work closely with all staff in the service to ensure compliance with 18 week referral to treatment (RTT) targets, 6 week diagnostic DM01 and 2 week cancer targets, escalating and intervening where necessary to expedite appointments and procedures to avoid breaches.
- Maintain an accurate and current filing system, ensuring letters, clinical reports, diagnostic test results and other notes are filed in the correct patient notes, in either paper or electronic record systems.
- Follow the tracking procedure for the movement of all patient notes.
- Update patient details on CRIS / EPR and other Trust and departmental record systems.
- Ensure patients that have not attended or cancelled their appointments are flagged up and rebooked in a timely manner.
- Request and coordinate patient notes from other hospitals and organisations, where the pathway requires input from these.
Person specification
- Administration Experience
- Telephone manner
- Previous NHS experience
COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment , we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.
Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.
Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.
Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.
Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.
No unsolicited recruitment agency telephone calls or emails.
Employer certification / accreditation badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Application numbers
Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.
Domestic / catering / portering services at theJohn Radcliffe Hospital are provided byMitie .
Domestic / catering / portering / maintenance engineer services at theChurchill Hospital andNuffield Orthopaedic Centre are provided byG4S .
Maintenance engineer services at the John Radcliffe Hospital are provided by Equans .
To use ReachDeck to listen to or translate this site you must
Departments and services
You can view our departments and services alphabetically. Some areas also have dedicated microsites, which are featured in the linked images below.
\”Oxford University\” is a registered trade mark of the University of Oxford, and is used with the University\’s permission.
#J-18808-Ljbffr
Radiology Booking Clerk - Centralised Recruitment employer: Oxford University Hospitals NHS Foundation Trust
Contact Detail:
Oxford University Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Radiology Booking Clerk - Centralised Recruitment
✨Tip Number 1
Familiarise yourself with the NHS values, especially those related to compassionate excellence. Understanding these values will help you align your responses during interviews and demonstrate that you share the same ethos as the Trust.
✨Tip Number 2
Network with current or former employees of Oxford University Hospitals. They can provide insights into the work culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare for Value Based Interviews by reflecting on your past experiences. Think of specific examples where you've demonstrated compassion, respect, and teamwork, as these are key qualities the Trust is looking for.
✨Tip Number 4
Stay updated on the latest developments in patient administration and NHS policies. This knowledge can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Radiology Booking Clerk - Centralised Recruitment
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Radiology Booking Clerk position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and supporting statement, emphasise any previous administrative experience, particularly in healthcare settings. Mention specific tasks you've handled that relate to patient administration, diary management, or compliance with healthcare targets.
Showcase Your Values: The Trust values compassion, respect, learning, delivery, improvement, and excellence. Make sure to reflect these values in your application by providing examples of how you embody them in your work and interactions with patients and colleagues.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application demonstrates attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Oxford University Hospitals NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Radiology Booking Clerk. Familiarise yourself with terms like '6 week diagnostic DM01 pathway' and '18 week referral to treatment (RTT) targets' as these are crucial to the role.
✨Emphasise Your Values
The Trust values compassion, respect, learning, delivery, improvement, and excellence. Prepare examples from your past experiences that demonstrate how you embody these values, as they will be looking for candidates who align with their mission of Delivering Compassionate Excellence.
✨Prepare for Value Based Interviewing
Since many recruitment programmes use Value Based Interviewing, practice answering questions that explore your motivations and behaviours. Think about situations where you've had to show initiative or resolve conflicts, as these will likely come up during the interview.
✨Check Your Tech
As interviews will be conducted via Microsoft Teams, ensure your technology is working properly. Test your camera, microphone, and internet connection beforehand to avoid any technical issues during the interview.