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- Tasks: Coordinate airport transfers for students, ensuring smooth communication and logistics.
- Company: Join a dynamic team focused on delivering exceptional summer school experiences in London.
- Benefits: Enjoy 25 days annual leave, flexible working, and professional development opportunities.
- Why this job: Be part of a supportive culture while making a positive impact on young people's lives.
- Qualifications: Experience in transport management, strong organisational skills, and a passion for working with youth.
- Other info: Apply early; we review applications on a rolling basis!
The predicted salary is between 24000 - 36000 £ per year.
A fantastic opportunity for someone with an interest in working with young people to be a key part of the planning, preparation, and delivery of our courses.
About the role
- Location: London and Heathrow
- Start: May 2025 until September 2025
- Reports to: Oxford Operations Manager
- Working pattern:
- May & June: Full time Monday to Friday
- During delivery July and August: Thursday to Monday. Based at London Heathrow Airport at weekends.
This is a key role enabling summer staff to deliver a smooth student experience as part of our high performing Service Delivery department. You’ll take overall responsibility for planning and delivering smooth transfers for our students between the airport and their places of study at the beginning and end of their courses. Day to day, you will work closely with the team to make key decisions and carry out tasks.
Main Duties:
- Internal and external communications - First point of contact for staff and students who have transport queries or issues that need specific attention.
- Airport team Coordination - Coordinate a team of Transfer Representatives at London Heathrow Airport for weekend arrivals and departures.
- Transport planning - Work closely with Operations and Customer Success teams to plan student transport, including attending weekly meetings.
- Booking and cost management - Manage coach bookings within budget, including working with invoices.
- Upholding standards - Maintain a professional and respectful image of the company, ensuring the Transfer Representatives meet these standards.
- Record keeping - Keeping accurate records including any safeguarding/welfare issues.
- Assisting with other delivery duties - Attending staff training, assisting with site setup, and any other duties as required within the Head Office team to support course delivery.
About you
- You’re a friendly team member who enjoys meticulous planning.
- You’re a confident communicator, comfortable picking up the phone, handling calls and emails, and engaging regularly with the wider team.
- You take the initiative, making key decisions and ensuring they’re actioned effectively.
- You can solve problems calmly and practically for, and in front of customers.
- You’re able to adjust your priorities in response to new information, proactively problem solving and delegating as needed.
- Experience of transport management or similar logistical work.
- Experience working with young people.
- Clear evidence of strong organisational and task management skills.
- Thorough with great attention to detail.
- Excellent IT proficiency.
- Knowledge of safeguarding practices.
- Experience working in a summer school environment.
- Familiarity with Salesforce or other CRMs, GSuite, and Slack.
What is in it for you:
- Training and professional development.
- 25 days annual leave (pro rata).
- Flexible and hybrid working within the operational needs of the role.
- Excellent team culture.
Deadline: 6th April. We will be reviewing applications on a rolling basis before this end date; early application is encouraged. We reserve the right to close the vacancy early should we receive enough applicants.
Summer School Airport Transfers Coordinator employer: Oxford Summer Courses
Contact Detail:
Oxford Summer Courses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer School Airport Transfers Coordinator
✨Tip Number 1
Familiarise yourself with the logistics of airport transfers and student transport management. Understanding the nuances of coordinating transport for young people will give you a significant edge in interviews.
✨Tip Number 2
Network with professionals in the education and transport sectors. Engaging with individuals who have experience in summer schools or similar roles can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your problem-solving skills during any interactions with us. Be prepared to discuss specific examples where you've successfully managed logistical challenges, especially in high-pressure situations.
✨Tip Number 4
Showcase your communication skills by being proactive in reaching out to us with questions about the role. This not only demonstrates your enthusiasm but also gives you a chance to make a positive impression before the interview.
We think you need these skills to ace Summer School Airport Transfers Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in transport management and working with young people. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience in logistics and how it aligns with the responsibilities of the Summer School Airport Transfers Coordinator.
Highlight Communication Skills: Since the role involves being the first point of contact for staff and students, emphasise your communication skills. Provide examples of how you've effectively handled queries or issues in previous roles.
Showcase Problem-Solving Abilities: In your application, include instances where you've successfully solved problems, particularly in a fast-paced environment. This will demonstrate your ability to handle challenges calmly and practically.
How to prepare for a job interview at Oxford Summer Courses
✨Show Your Passion for Working with Young People
Make sure to express your enthusiasm for working with young people during the interview. Share any relevant experiences you have, whether it's in a summer school environment or other youth-focused roles, to demonstrate your commitment and understanding of their needs.
✨Highlight Your Organisational Skills
Since this role involves meticulous planning and coordination, be prepared to discuss specific examples of how you've successfully managed logistics or transport in the past. Use concrete examples to illustrate your attention to detail and ability to handle multiple tasks efficiently.
✨Demonstrate Strong Communication Abilities
As the first point of contact for transport queries, effective communication is key. Practice articulating your thoughts clearly and confidently, and be ready to showcase your experience in handling calls and emails, especially in high-pressure situations.
✨Familiarise Yourself with Relevant Tools
If you have experience with Salesforce, GSuite, or Slack, make sure to mention it during the interview. If not, take some time to learn the basics of these tools, as familiarity with them can set you apart from other candidates and show your willingness to adapt.
