At a Glance
- Tasks: Drive operational excellence and support strategic initiatives across the company.
- Company: Join a small, ambitious team at Oxford Risk applying behavioural science to finance.
- Benefits: Collaborative culture, opportunities for growth, and a chance to make a real impact.
- Other info: Work closely with executives and foster a culture of collaboration and transparency.
- Why this job: Be part of a dynamic team shaping financial decisions with innovative tools.
- Qualifications: Experience in business operations, project management, and a digital native mindset.
The predicted salary is between 60000 - 75000 £ per year.
We’re seeking a proactive and highly organised Business Operations Manager to drive operational excellence across the company. This role is pivotal in supporting strategic initiatives, enabling cross‑functional collaboration and ensuring smooth day‑to‑day operations. You’ll work closely with the CEO, CTO, and other members of the executive team to help scale the business effectively.
Key responsibilities
- Strategic & Operational Enablement
- Partner with the CEO to lead the quarterly EOS (Entrepreneurial Operating System) process, including planning, alignment, tracking, and reporting.
- Own the execution of strategic initiatives from planning through to delivery, ensuring measurable impact and accountability.
- Champion the use of operational tools (e.g., HubSpot, Xero, Microsoft 365 suite including Teams, SharePoint, and Office), and drive adoption of best practices and new technologies.
- Build strong cross‑functional relationships to support company‑wide goals and foster a culture of collaboration and transparency.
- Adoption of AI (CoPilot) within business operations.
- Coordinate automation of KPI reporting/dashboard.
- IT Security & Compliance
- Support the CTO in maintaining the Information Security Management System (ISMS) and coordinating the annual ISO 27001 audit.
- Maintain and regularly update company policies, including Health & Safety, GDPR compliance and the Staff Handbook.
- People & Office Operations
- Coordinate recruitment activities, including job postings, application management and interview scheduling.
- Support onboarding and offboarding processes to ensure a seamless employee experience.
- Organise logistics for executive meetings, team events, and company‑wide gatherings.
- Oversee office operations, including supplies, equipment, health & safety compliance and access management.
- Organise weekly company knowledge sharing event.
What we’re looking for
- Proven experience in business operations and project management.
- Experience identifying inefficiencies and implementing scalable operational processes.
- Comfortable leading change initiatives and driving adoption of new tools, systems, or ways of working.
- Understanding of regulatory frameworks (e.g. GDPR, ISO 27001) and ability to manage compliance‑related tasks.
- Familiarity with HR processes such as recruitment, onboarding, and employee lifecycle management.
- Analytical mindset with the ability to interpret data and translate insights into actionable decisions.
- Excellent organisational skills and a bias toward execution and continuous improvement.
- Ability to build trust and communicate effectively with internal and external stakeholders across all levels.
- Digital native with prior exposure to AI, SaaS, or tech‑driven business operations.
- Financial acumen, including experience with budgeting or financial reporting.
- Proficiency in Excel or other data analysis tools.
Why Oxford Risk?
We’re a small, ambitious team applying behavioural science to the real world of financial decisions. Our work spans investor profiling, engagement tools, and behavioural nudges — all designed to personalise advice and improve long‑term outcomes. You’ll join an international, collaborative team working across research, product, and design to help investors not just decide what to invest in — but how to behave while doing it.
Our values
- Be conscientious – Do the right thing for investors, customers, and colleagues.
- Be clear and make it simple – Understandable, concise, repeatable.
- Be proactive and collaborative – Take action and work well with others.
- Be curious – Open to improvement and learning.
Please also include your desired salary and number of years of work experience. We are not accepting any CV's through recruitment agencies for this role. The Print Rooms Unit 110 - 164-180 Union St, London, SE1 0LH.
Business Operations Manager employer: Oxford Risk
At Oxford Risk, we pride ourselves on being an excellent employer that fosters a culture of collaboration and continuous improvement. Located in the heart of London, our small yet ambitious team is dedicated to applying behavioural science to enhance financial decision-making, offering employees unique opportunities for growth and development within a supportive environment. With a focus on proactive engagement and clear communication, we empower our staff to drive operational excellence while enjoying a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as someone who truly gets what they're about.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of how you've driven operational excellence in past roles. Use metrics to demonstrate your impact and make it clear how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly.
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Business Operations Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Provide examples of how you've driven operational excellence or led change initiatives in your previous roles. We want to see your impact!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're a great fit for the team.
Apply Through Our Website:Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Oxford Risk
✨Know Your Stuff
Before the interview, dive deep into the company's operations and values. Familiarise yourself with their strategic initiatives and how they align with your experience. This will help you demonstrate your understanding of the role and how you can contribute to operational excellence.
✨Showcase Your Tools
Be ready to discuss your experience with operational tools like HubSpot, Xero, and Microsoft 365. Prepare specific examples of how you've used these tools to drive efficiency or improve processes in previous roles. This will show that you're not just familiar with them, but that you can leverage them effectively.
✨Build Relationships
Highlight your ability to foster cross-functional collaboration. Share examples of how you've built strong relationships with different teams to achieve common goals. This is crucial for a Business Operations Manager, so make sure to convey your interpersonal skills and teamwork mindset.
✨Be Data-Driven
Prepare to discuss how you've used data to inform decisions and drive improvements. Bring examples of KPIs you've tracked or dashboards you've created. This will showcase your analytical mindset and your ability to translate insights into actionable strategies, which is key for this role.
