At a Glance
- Tasks: Support daily office operations and create a welcoming environment for teams and visitors.
- Company: Join OQC, a pioneer in quantum computing innovation.
- Benefits: Gain hands-on experience, work in a dynamic team, and enjoy a positive work culture.
- Other info: Opportunity for growth in a world-class team at the forefront of technology.
- Why this job: Be part of a groundbreaking team redefining the future of computation.
- Qualifications: Experience in hospitality or customer service with strong organisational skills.
The predicted salary is between 32000 - 35000 £ per year.
At OQC, we aren’t just theorising about the future; we’re building it. Born from a philosophy of bold innovation, we’ve successfully transitioned quantum computing from an academic dream into a commercial reality. The most exciting thing is that we’re just getting started.
We’re looking for a proactive and people-focused Operations Assistant to help create a smooth, welcoming and well-organised workplace experience for our teams and visitors. This role is ideally suited to someone with office management experience as well as those with hospitality or customer service experience who enjoy supporting people, solving problems and keeping things running efficiently behind the scenes.
This is a hands-on, front-facing role supporting day-to-day office operations and facilities coordination across the business. Working closely with the Facilities Operations Manager, you’ll help ensure our office environment remains safe, organised and fully operational while delivering an excellent experience for employees, visitors and external stakeholders.
What You'll Be Working On
- Supporting the smooth day-to-day running of the office environment and front-of-house experience
- Managing visitor queries, parking requests, security concerns and concierge-style support via phone, email and in person
- Conducting stock checks and placing orders for office supplies, stationery, food and beverages within budget
- Arranging catering and logistics for internal meetings and external visitors
- Supporting employee business travel bookings, itinerary changes and travel-related queries
- Planning team events, researching venues and providing budget recommendations for approval
- Supporting onboarding activities including office tours, inductions and health & safety briefings
What We're Looking For
- Previous experience in hospitality, customer service, office administration or a similar people-focused environment
- Strong interpersonal and stakeholder management skills with a customer-first mindset
- Excellent organisation skills with the ability to manage multiple tasks independently
- Comfortable handling administrative tasks and coordinating logistics
- Confident communicator across face-to-face, phone and email interactions
- IT literate with good problem-solving skills and attention to detail
The 'Nice-to-Haves'
- Experience arranging travel bookings
- Knowledge of health & safety or fire safety processes
- Project coordination or event planning experience
Why Join OQC
You will join a world-class team at the forefront of the next computational era. We offer a culture of bold innovation, the chance to work with unique lab infrastructure, and the opportunity to see your work redefine the limits of computation.
Operations Assistant (3 months Fixed Term Contract) in Reading employer: Oxford Quantum Circuits
At OQC, we pride ourselves on fostering a dynamic and innovative work environment where every team member plays a crucial role in shaping the future of quantum computing. As an Operations Assistant, you will enjoy a supportive culture that values collaboration and creativity, alongside opportunities for personal and professional growth. Located in a cutting-edge facility, our team benefits from a vibrant atmosphere, comprehensive training, and a commitment to employee well-being, making OQC an exceptional place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant (3 months Fixed Term Contract) in Reading
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Oxford Quantum Circuits.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Oxford Quantum Circuits. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Operations Assistant (3 months Fixed Term Contract) in Reading
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Oxford Quantum Circuits.
How to prepare for a job interview at Oxford Quantum Circuits
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Oxford Quantum Circuits's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Oxford Quantum Circuits offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
