At a Glance
- Tasks: Support families and students, ensuring every child thrives in their education.
- Company: Join a forward-thinking school prioritising wellbeing and work-life balance.
- Benefits: Enjoy a 4-day work week, competitive salary, and extensive wellbeing support.
- Other info: Be part of a new school shaping its culture and ethos.
- Why this job: Make a real difference in the lives of children and their families every day.
- Qualifications: GCSEs in English and Maths, plus experience supporting children or families.
The predicted salary is between 26300 - 36000 £ per year.
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first. That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.
At Bricklehurst Manor School, we believe that strong relationships between school and home are key to every child’s success. We’re looking for a passionate, proactive, and empathetic Family Liaison Officer / Attendance Support professional to join our friendly, dedicated team and make a lasting impact in our thriving school community. This is a truly rewarding role where you’ll help families overcome challenges, support children to flourish, and ensure every pupil is fully engaged and thriving in their education.
About The Role
As our Family Liaison Officer, you’ll be the vital link between home and school — offering practical guidance, emotional support, and advocacy for families who may be facing challenges. You’ll work collaboratively with pupils, staff, and external agencies to ensure every child feels safe, supported, and ready to achieve their full potential. This is more than a job — it’s a chance to make a genuine difference in the lives of our pupils and families every single day.
Your Key Responsibilities
- Build trusted relationships with families to promote positive engagement with Bricklehurst Manor School.
- Act as the main point of contact for families needing advice, guidance, or support.
- Identify and address barriers affecting attendance and wellbeing, creating tailored plans of action.
- Liaise professionally with external agencies such as Social Care, NSPCC, Early Intervention Teams, Police, Housing and Health Services.
- Carry out home visits when required and maintain regular communication with families.
- Attend and contribute to multi‑agency meetings, ensuring coordinated and effective support for pupils.
- Support senior leaders in identifying and addressing attendance concerns or patterns of absence.
- Monitor and review pupil progress, attendance and wellbeing data to inform interventions.
- Act as Deputy Designated Safeguarding Lead (DDSL), keeping safeguarding knowledge and training current.
- Maintain accurate and confidential records, including case studies, reports and referrals.
Who We’re Looking For
We’re seeking a compassionate, confident communicator who thrives on helping others and building strong, positive relationships. You’ll be someone who genuinely cares about making a difference — not just for pupils, but for their families and the wider school community too.
You Will Bring
- GCSEs (or equivalent) in English and Maths.
- Experience supporting children, young people, or families in a school or community setting.
- A strong understanding of safeguarding, confidentiality, and child protection procedures.
- The ability to work collaboratively with teachers, families and multi‑agency professionals.
- Excellent organisational and communication skills with a calm, empathetic approach.
- A proactive, solution‑focused mindset and a genuine passion for helping children succeed.
About The School
Bricklehurst Manor School is a brand‑new, co‑educational SEMH school located in Wadhurst, East Sussex, for pupils aged 11–16. The school will cater for up to 60 pupils with Social, Emotional and Mental Health (SEMH) needs and associated additional needs. This is a unique opportunity to join the school at its inception, helping to shape the culture, ethos, and learning environment. With small class sizes and a strong focus on personalised support, Bricklehurst Manor School provides a nurturing, inclusive setting where every pupil can build confidence, resilience and achieve their full potential.
Why join Acorn Education?
We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day with the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and a fully enhanced DBS.
Benefits
- Life Assurance.
- Pension scheme with options to increase your contributions.
- “Your Wellbeing Matters” – access to a wide range of first‑class mental health support services and physical health checks.
- A wide range of health, wellbeing and insurance benefits.
- 100’s of discount options valid in the UK and abroad.
- Cycle to Work Scheme.
- Electric Car Purchase Scheme.
- Critical Illness Cover.
- Family Growth Support – inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
- Work 80% of contractual hours for 100% of pay, giving more time for personal pursuits (subject to successful completion of probation and not a contractual benefit).
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
Family Liaison Officer (FLO) / Attendance Support in Stonegate employer: Oxford Outcomes
At Outcomes First Group, we prioritise your wellbeing and work/life balance, offering a unique 4-Day Working Week that allows you to enjoy a full-time salary while working fewer hours. Join our dedicated team at Bricklehurst Manor School, where you'll have the opportunity to make a meaningful impact on the lives of pupils and their families in a nurturing environment, supported by comprehensive benefits and a strong commitment to personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Family Liaison Officer (FLO) / Attendance Support in Stonegate
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who might know about opportunities at Bricklehurst Manor School. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for that interview! Research the school’s ethos and values, and think about how your experience aligns with their mission. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your communication skills! As a Family Liaison Officer, you’ll need to connect with families and staff alike. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of #teamOFG, where we value work/life balance and wellbeing.
We think you need these skills to ace Family Liaison Officer (FLO) / Attendance Support in Stonegate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Family Liaison Officer role. We want to see your passion for supporting families and children shine through!
Showcase Your Empathy:In your written application, share examples that demonstrate your empathetic approach. We’re looking for someone who genuinely cares about making a difference, so let us know how you've done this in the past.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Remember, we’re looking for strong communication skills, so show us what you’ve got!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Bricklehurst Manor School.
How to prepare for a job interview at Oxford Outcomes
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Family Liaison Officer. Familiarise yourself with the key tasks mentioned in the job description, such as building relationships with families and addressing attendance barriers. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Empathy
As a Family Liaison Officer, empathy is crucial. Prepare examples from your past experiences where you've successfully supported families or children facing challenges. Highlight how your compassionate approach made a difference, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about potential challenges you might face in the role and how you would address them. Practising these responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the school’s culture, support systems, and how they measure success in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
