At a Glance
- Tasks: Provide technical support and expertise for cutting-edge nanopore sequencing technology.
- Company: Join a pioneering tech company transforming molecular analysis globally.
- Benefits: Attractive salary, bonuses, private healthcare, and generous pension contributions.
- Other info: Hybrid role with beautiful surroundings and excellent career growth opportunities.
- Why this job: Make a real difference in science while working in a vibrant, innovative environment.
- Qualifications: BSc in relevant field and proficiency in German at C1 level required.
The predicted salary is between 30000 - 40000 € per year.
Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.
We are looking for a highly motivated and driven individual to join the Technical Services team, as a German Speaking Technical Applications Scientist covering specific regions in Europe & UK. This role will suit someone with a scientific background and a dedication to customer service and satisfaction. This will be a hybrid role, with 3 days on site in Oxford and 2 working from home. Please note that during the initial training period, 5 days on site would be expected.
The Details... This exciting and challenging role involves working within a cross-functional team to provide high-quality technical expertise and representation for ONT products. You will work to strengthen the company’s relationship with scientists to ensure the application of our products to their research. You will assist customers in experimental design, product installation, use of wet and dry lab products, data analysis, and workflow implementation and validation, in collaboration with other internal and customer-facing teams!
- Providing front-line applications support to customers on all aspects of the Nanopore sequencing workflow by email, phone and live chat. Escalating to senior team members as required.
- Troubleshooting, learning and implementing new methods of identifying customer problems, uncovering their needs and suggesting working solutions based on our products.
- Recording and documenting all relevant information from customers and prospective customers into the CRM with a focus on accuracy and attention to detail.
We'll expect you to have....
- A BSc degree or equivalent experience in a relevant field like Molecular Biology, Genetics, Life Sciences etc.
- An understanding of NGS, genetics, molecular biology, cell biology and related fields.
- Proficiency in a European language (German preferably, Italian also considered) to a C1 level is required.
- Technical competency to understand and clearly discuss fundamental theory and principles of experimental design, techniques and results; to stay current in technical knowledge.
- An approachable manner that encourages interaction with others and a strong commitment to customer satisfaction.
- Excellent trouble-shooter and able to manage different priorities.
We offer outstanding benefits to include an attractive bonus, generous pension contributions, private healthcare and an excellent starting salary. Based within beautiful, landscaped surroundings with tree-lined walks, water features and a lake, all of which make for a wonderful working environment. If you are looking to utilise your skills to really make a difference to humankind, then consider joining our team and apply today!
Technical Applications Scientist, German Speaker (12-Month FTC) in Oxford employer: Oxford Nanopore Technologies
Oxford Nanopore Technologies is an exceptional employer that fosters a culture of innovation and ambition, providing employees with the opportunity to make a meaningful impact on society through cutting-edge molecular analysis technology. With a hybrid working model, generous benefits including an attractive bonus and private healthcare, and a beautiful working environment in Oxford, employees are supported in their professional growth while enjoying a collaborative and customer-focused atmosphere.
Contact Detail:
Oxford Nanopore Technologies Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Applications Scientist, German Speaker (12-Month FTC) in Oxford
✨Tip Number 1
Network like a pro! Reach out to current employees at Oxford Nanopore on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can discuss molecular biology and NGS confidently. We want to see that you’re not just a great communicator, but also a tech whiz who can handle customer queries with ease.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share examples of how you've tackled challenges in previous roles. This will demonstrate your ability to troubleshoot and provide excellent customer service, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Oxford Nanopore. Let’s get you on board!
We think you need these skills to ace Technical Applications Scientist, German Speaker (12-Month FTC) in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Technical Applications Scientist role. Highlight your scientific background and any customer service experience, as these are key for us!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about molecular biology and how you can contribute to our mission at Oxford Nanopore. Keep it engaging and personal!
Show Off Your Language Skills:Since we're looking for a German speaker, make sure to mention your language proficiency clearly. If you have experience using your language skills in a professional setting, definitely include that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Oxford Nanopore Technologies
✨Know Your Science
Brush up on your knowledge of molecular biology, genetics, and NGS. Be ready to discuss how these concepts relate to the role and the products you'll be supporting. Showing that you understand the science behind the technology will impress the interviewers.
✨Demonstrate Customer Focus
Prepare examples from your past experiences where you provided excellent customer service or support. Highlight how you identified customer needs and delivered solutions. This role is all about helping scientists, so showcasing your dedication to customer satisfaction is key.
✨Practice Your German
Since this position requires proficiency in German, make sure you're comfortable discussing technical topics in the language. You might be asked to explain complex concepts or troubleshoot issues in German, so practice speaking and writing beforehand.
✨Show Your Problem-Solving Skills
Think of specific instances where you've successfully troubleshot a problem or implemented a solution. Be prepared to walk through your thought process during the interview. This will demonstrate your analytical skills and ability to handle challenges effectively.
