At a Glance
- Tasks: Provide technical support for cutting-edge nanopore sequencing technology and assist scientists in their research.
- Company: Join Oxford Nanopore Technologies, a leader in molecular analysis innovation.
- Benefits: Enjoy a competitive salary, bonus, private healthcare, and generous pension contributions.
- Other info: Hybrid role available with excellent career growth opportunities in a beautiful office setting.
- Why this job: Make a real impact in science while working with advanced technology in a collaborative environment.
- Qualifications: BSc in a relevant field and proficiency in French or Italian at C1 level required.
The predicted salary is between 30000 - 40000 € per year.
Oxford Nanopore Technologies aims to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information-rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments.
We are looking for a highly motivated and driven individual to join the Technical Services team as a Technical Applications Scientist covering specific regions in Europe & UK. This role can be based in France or the UK. If based in the UK, this will be a hybrid role, with three days on site in Oxford and two days working from home. During the initial training period, five days on site would be expected.
The Details
This exciting and challenging role involves working within a cross-functional team to provide high-quality technical expertise and representation for ONT products. You will work to strengthen the company’s relationship with scientists to ensure the application of our products to their research. You will assist customers in experimental design, product installation, use of wet and dry lab products, data analysis, and workflow implementation and validation, in collaboration with other internal and customer-facing teams.
Duties
- Providing front-line applications support to customers on all aspects of the Nanopore sequencing workflow by email, phone and live chat, and escalating to senior team members as required.
- Troubleshooting, learning and implementing new methods of identifying customer problems, uncovering their needs and suggesting working solutions based on our products.
- Recording and documenting all relevant information from customers and prospective customers into the CRM with a focus on accuracy and attention to detail.
Qualifications
- A BSc degree or equivalent experience in a relevant field such as Molecular Biology, Genetics, Life Sciences, etc.
- Understanding of NGS, genetics, molecular biology, cell biology and related fields.
- Proficiency in a European language (French or Italian) to a C1 level.
- Technical competency to understand and clearly discuss fundamental theory and principles of experimental design, techniques and results; ability to stay current in technical knowledge.
- Approachable manner that encourages interaction with others and a strong commitment to customer satisfaction; excellent trouble-shooter and able to manage different priorities.
Benefits
We offer outstanding benefits including an attractive bonus, generous pension contributions, private healthcare and an excellent starting salary. The office is located within beautiful, landscaped surroundings with tree-lined walks, water features and a lake.
Equal Opportunity Statement
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Technical Applications Scientist, French or Italian Speaker (6-Month FTC) in Oxford employer: Oxford Nanopore Technologies
Oxford Nanopore Technologies is an exceptional employer, offering a dynamic work environment that fosters innovation and ambition. With outstanding benefits such as a competitive salary, generous pension contributions, and private healthcare, employees enjoy a supportive culture that prioritises professional growth and collaboration. The picturesque office setting in Oxford, complete with landscaped surroundings, enhances the overall experience, making it an ideal place for those passionate about advancing molecular analysis technology.
Contact Detail:
Oxford Nanopore Technologies Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Applications Scientist, French or Italian Speaker (6-Month FTC) in Oxford
✨Tip Number 1
Network like a pro! Reach out to current employees at Oxford Nanopore on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Technical Applications Scientist role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can discuss molecular biology and NGS confidently. We want to see that you can not only understand the science but also communicate it effectively.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve successfully troubleshot issues or helped others with technical challenges. This will demonstrate your ability to provide top-notch customer support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Oxford Nanopore.
We think you need these skills to ace Technical Applications Scientist, French or Italian Speaker (6-Month FTC) in Oxford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for molecular biology and the role shine through. We want to see how excited you are about contributing to our mission of enabling accessible molecular analysis!
Tailor Your CV:Make sure your CV highlights relevant experience in NGS, genetics, or any related fields. We love seeing how your background aligns with what we do at Oxford Nanopore, so don’t hold back on showcasing your skills!
Be Clear and Concise:In your written application, clarity is key! Use straightforward language to explain your experiences and qualifications. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Oxford Nanopore!
How to prepare for a job interview at Oxford Nanopore Technologies
✨Know Your Science
Brush up on your knowledge of molecular biology, genetics, and NGS. Be ready to discuss how these concepts apply to the role and the products you'll be supporting. Showing that you understand the science behind the technology will impress the interviewers.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer support in the past. Think about times when you’ve troubleshot issues or helped someone understand a complex concept. This role is all about building relationships, so showcasing your approachability and commitment to customer satisfaction is key.
✨Practice Your Language Skills
Since proficiency in French or Italian is essential, make sure you're comfortable discussing technical topics in your chosen language. You might be asked to explain a concept or troubleshoot an issue in that language, so practice makes perfect!
✨Familiarise Yourself with the Company
Research Oxford Nanopore Technologies and their products thoroughly. Understand their mission and how they aim to impact society through their technology. Being able to articulate why you want to work there and how you align with their goals will set you apart from other candidates.
