At a Glance
- Tasks: Lead a regional team to provide top-notch technical support and training for scientists.
- Company: Join Oxford Nanopore Technologies, a leader in innovative scientific solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for travel.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real difference in the scientific community by supporting cutting-edge technology.
- Qualifications: Experience in product support and strong leadership skills required.
The predicted salary is between 50000 - 70000 £ per year.
Oxford Nanopore Technologies seeks a Manager of Product Support EMEAI to lead the regional team, align escalation strategies, and ensure high-quality technical support and training for front-line staff and key scientists. The role is hybrid with the Oxford office, and travel within EMEAI up to 30% to support customers and teams.
The successful candidate will drive performance, coordinate with Product Management, and manage VoC, QA, and training materials to enable sustainable product adoption.
Hybrid Product Support Manager, Scientists – EMEAI in Oxford employer: Oxford Nanopore Technologies
Oxford Nanopore Technologies is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of genomics. Employees benefit from a hybrid working model, comprehensive professional development opportunities, and the chance to be part of a pioneering team that is shaping the future of science. With a focus on strategic insights and performance decision-making, this role provides a unique platform for impactful contributions and career growth.
Contact Details:
Oxford Nanopore Technologies Recruitment Team
