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For Companies At a Glance
- Tasks: Support global commercial processes and enhance operational efficiency in a dynamic team.
- Company: Join Oxford Nanopore Technologies, a leader in innovative molecular analysis.
- Benefits: Gain hands-on experience, collaborate globally, and enjoy a hybrid work environment.
- Why this job: Make a real impact on global sales and services transformation initiatives.
- Qualifications: 1-3 years in Sales Operations or CRM, with Salesforce familiarity.
- Other info: Opportunity for growth in a fast-paced, innovative organisation.
The predicted salary is between 30000 - 42000 £ per year.
Oxford Nanopore Technologies (ONT) is looking for a proactive and detail-oriented Commercial Operations Specialist to join the Global Commercial Operations team on a 12-month maternity cover contract. Location: Oxford / Hybrid | Global Commercial Operations.
This is an excellent opportunity for someone early in their Sales Operations, Service Operations, or Business Operations career to gain hands-on experience supporting global commercial processes, systems, and transformation initiatives.
The Role
As a key member of the Commercial Operations team, you’ll support the operational rollout and ongoing management of Sales & Services processes, helping turn process improvements into real-world execution. You’ll contribute to high-impact initiatives across areas such as Sales & Quoting, Stratified Support models, and Contact Centre as a Service (CCaaS), working closely with stakeholders across the business.
You Will
- Maintain and update process documentation across Salesforce and related systems
- Coordinate input from cross-functional teams to capture as-is and to-be workflows
- Support user stories, process maps, governance, and project documentation
- Coordinate workshops, meetings, demos, and project reviews (including minutes and actions)
- Support system testing and UAT for Salesforce enhancements
- Log issues and track resolution with internal stakeholders and system owners
- Help compile training and rollout materials
- Support reporting on user adoption, engagement metrics, and KPIs
- Gather feedback from frontline teams to inform implementation decisions
About You
You’re organised, curious, and enjoy working across teams to make processes work better.
Essential
- 1–3 years’ experience in Sales Operations, Service Operations, or CRM administration
- Familiarity with Salesforce (reporting, accounts, opportunities, cases, activities)
- Understanding of user stories and acceptance criteria
- Strong attention to detail and organisational skills
- Ability to manage multiple priorities in a fast-paced environment
- Clear written and verbal communication skills
Nice To Have
- Exposure to quoting tools, service platforms, or pricing processes
- Experience with JIRA or ticket management tools
- Familiarity with customer lifecycle or funnel reporting
- Experience supporting global or matrixed teams
- Interest in AI-enabled tools (e.g. Salesforce Einstein, chatbots, knowledge systems)
Why Join Oxford Nanopore?
This 12-month Maternity Cover Offers Exposure To Global Sales & Services transformation programmes, end-to-end commercial tools from quoting through post-sales support, and cross-functional collaboration with Sales, Customer Services, Finance, Legal, IT, and more. Continuous improvement and project delivery in a fast-growing organisation.
Apply now to join Oxford Nanopore Technologies on a fixed-term maternity cover contract and build valuable experience in global commercial operations.
Global Commercial Operations Specialist - 12 Month FTC in Oxford employer: Oxford Nanopore Technologies
Contact Detail:
Oxford Nanopore Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Commercial Operations Specialist - 12 Month FTC in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of a Global Commercial Operations Specialist. Highlight your experience with Salesforce and any relevant projects you've worked on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Global Commercial Operations Specialist - 12 Month FTC in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in Sales Operations or CRM administration, and don’t forget to mention any familiarity with Salesforce!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Be sure to show off your organisational skills and attention to detail.
Showcase Your Communication Skills: Since clear communication is key for this role, make sure your application is well-written and free of errors. This will demonstrate your ability to convey information effectively, which is crucial for supporting cross-functional teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Oxford Nanopore!
How to prepare for a job interview at Oxford Nanopore Technologies
✨Know Your Salesforce Basics
Since the role involves maintaining and updating process documentation across Salesforce, make sure you brush up on your Salesforce knowledge. Familiarise yourself with reporting, accounts, opportunities, and cases. Being able to speak confidently about your experience with these features will show that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
This position requires strong organisational skills, so be prepared to discuss how you've managed multiple priorities in the past. Think of specific examples where you coordinated workshops or meetings, and how you kept track of actions and minutes. This will demonstrate your ability to handle the fast-paced environment they’re looking for.
✨Prepare for Process Improvement Discussions
The role focuses on turning process improvements into real-world execution. Be ready to talk about any experiences you have with process mapping or user stories. If you can share insights on how you’ve contributed to improving workflows in previous roles, it’ll highlight your proactive approach and fit for the team.
✨Engage with Their Mission
Oxford Nanopore Technologies is all about enabling accessible molecular analysis. Research their technology and think about how your background aligns with their mission. Showing genuine interest in their work and how you can contribute will set you apart from other candidates.
