Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer inquiries and provide exceptional service in a dynamic environment.
- Company: Leading technology company in genomics with a focus on innovation.
- Benefits: Hybrid working arrangement, competitive salary, and opportunities for growth.
- Why this job: Join a passionate team and support groundbreaking innovations in genomics.
- Qualifications: Fluency in German and prior customer service experience required.
- Other info: Work three days on-site in Oxford and collaborate across departments.
The predicted salary is between 30000 - 42000 £ per year.
A leading technology company in genomics is looking for a Customer Care Associate (German Speaker) to join their team in Oxford. The role involves handling customer inquiries, providing exceptional service, and collaborating with various departments.
Successful candidates will have fluency in German and prior experience in customer service. This position offers a hybrid working arrangement, with three days on-site at the Oxford office. Join a dynamic team and support innovations in the genomics field.
German-Speaking Customer Care Associate (Hybrid UK) in London employer: Oxford Nanopore Technologies
Contact Detail:
Oxford Nanopore Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Care Associate (Hybrid UK) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or other platforms. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show off our problem-solving skills and how we handle tricky situations, especially in German!
✨Tip Number 3
Research the company’s values and recent projects in genomics. This will help us tailor our answers and demonstrate genuine interest during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that we’re serious about joining the team.
We think you need these skills to ace German-Speaking Customer Care Associate (Hybrid UK) in London
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about helping customers in German, make sure to highlight your fluency in the language. Use examples from your past experiences where you’ve successfully communicated with German-speaking customers.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We want to see how your experience aligns with the Customer Care Associate role. Mention specific skills and experiences that relate to customer service and teamwork.
Be Personable and Professional: In your written application, let your personality shine through while keeping it professional. We’re looking for someone who can connect with customers, so a friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the hiring process.
How to prepare for a job interview at Oxford Nanopore Technologies
✨Brush Up on Your German
Since this role requires fluency in German, make sure to practice your language skills before the interview. Consider having a mock conversation with a friend or using language apps to ensure you're comfortable discussing customer service scenarios in German.
✨Know the Company and Its Innovations
Research the technology company and its contributions to genomics. Understanding their products and services will not only impress your interviewers but also help you relate your customer service experience to their specific needs.
✨Prepare for Common Customer Service Scenarios
Think about common customer inquiries and how you would handle them. Be ready to share examples from your past experiences that demonstrate your problem-solving skills and ability to provide exceptional service.
✨Show Enthusiasm for Hybrid Work
Since this position offers a hybrid working arrangement, express your excitement about the flexibility it provides. Share how you plan to stay productive and engaged while working both on-site and remotely.
