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- Tasks: Join us as an IT Project Engineer, managing device rollouts and supporting global IT projects.
- Company: Oxford Nanopore is revolutionising molecular analysis with cutting-edge nanopore technology.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to make a real impact.
- Why this job: Be part of a fast-paced team driving innovation in DNA/RNA sequencing and beyond.
- Qualifications: Experience in IT project delivery, Windows management, and strong communication skills are essential.
- Other info: This is a 9-month contract role based at Oxford Science Park.
The predicted salary is between 36000 - 60000 £ per year.
Oxford Nanopore’s sequencing platform is the only technology that offers real-time analysis, in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-long read lengths. Our goal is to enable the analysis of any living thing, by anyone, anywhere!
We are looking for an IT Support Engineer to help drive technical excellence across multiple concurrent projects, with a particular focus on end user device management and rollout.
The details… In this role, you’ll work closely with the team manager and IT support team to roll out devices and services to support end users. You’ll balance BAU responsibilities with hands-on involvement in the planning and execution of technical workstreams across regional and global projects. This is a fast-paced environment that requires a self-starter demeanour throughout.
Key responsibilities:- Deliver technical solutions across multiple IT projects, with a focus on device deployment and endpoint management via Intune.
- Implement and support system upgrades and software rollouts as part of broader project initiatives.
- Work alongside project managers to ensure delivery milestones are met and stakeholders are kept informed.
- Own escalated issues from the service desk and see them through to resolution.
- Regular reviews of user access permissions.
- Laptop refresh program with Intune.
- Windows 10->11 upgrades of laptops and lab PCs.
- Data management in Jamf and Intune for asset management integration into ServiceNow.
What we are looking for…
- Proven experience delivering multiple IT projects in a hands-on capacity, particularly involving Windows device management and software deployment at scale.
- Strong working knowledge of Windows and macOS operating systems.
- Scripting capability with PowerShell to support automation and repeatable tasks.
- Experience managing identity and authentication platforms.
- Skilled in systems analysis and diagnosing complex desktop and infrastructure issues.
- Solid understanding of network protocols including DNS, DHCP, and TCP/IP.
- Excellent communication skills, with the ability to engage technical and non-technical audiences.
- A proactive, organised, and self-motivated approach to balancing support and project delivery.
- Familiarity with ITSM platforms such as ServiceNow.
About Us: Oxford Nanopore Technologies aims to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information-rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.
IT Project Engineer (9 month contract) employer: Oxford Nanopore Technologies Ltd.
Contact Detail:
Oxford Nanopore Technologies Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Engineer (9 month contract)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Intune and ServiceNow. Having hands-on experience or even a basic understanding of these platforms can set you apart during discussions.
✨Tip Number 2
Showcase your ability to manage multiple projects simultaneously. Prepare examples from your past experiences where you successfully balanced various IT tasks, especially in fast-paced environments, to demonstrate your capability.
✨Tip Number 3
Highlight your communication skills by preparing to discuss how you've engaged with both technical and non-technical audiences. Being able to convey complex information clearly is crucial for this role.
✨Tip Number 4
Research Oxford Nanopore Technologies and their mission. Understanding their goals and how your role as an IT Project Engineer contributes to their vision will help you align your answers during interviews.
We think you need these skills to ace IT Project Engineer (9 month contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT project management, particularly with Windows device management and software deployment. Use specific examples that demonstrate your hands-on capabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Oxford Nanopore's mission and how your skills align with their needs. Mention your experience with Intune, PowerShell scripting, and any familiarity with ITSM platforms like ServiceNow.
Highlight Technical Skills: In your application, emphasise your technical skills such as knowledge of network protocols (DNS, DHCP, TCP/IP) and your ability to diagnose complex desktop and infrastructure issues. This will show you are well-equipped for the role.
Showcase Communication Skills: Demonstrate your excellent communication skills by providing examples of how you've engaged with both technical and non-technical audiences in previous roles. This is crucial for collaborating with project managers and stakeholders.
How to prepare for a job interview at Oxford Nanopore Technologies Ltd.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows and macOS operating systems, as well as your scripting capabilities with PowerShell. Highlight specific projects where you've successfully managed device deployments or software rollouts.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about complex desktop and infrastructure issues you've diagnosed in the past. Prepare examples that showcase your analytical skills and how you resolved these challenges effectively.
✨Communicate Clearly
Since you'll be engaging with both technical and non-technical audiences, practice explaining technical concepts in simple terms. This will demonstrate your excellent communication skills, which are crucial for this role.
✨Emphasise Your Proactive Approach
Discuss how you balance support responsibilities with project delivery. Share examples of how you've taken initiative in previous roles, particularly in fast-paced environments, to show that you're a self-starter.
