Oxford International Education Group is seeking a dedicated IT Service Manager to shape how service management operates across the business. Lead KPI/SLA reporting, escalate issues with vendors, and coordinate incident response to maintain high service quality.
The role focuses on process improvement, ITIL-aligned practices, and collaborating with business partners to enhance service maturity and reliability. Fixed-term 12 months with potential for permanence.
#J-18808-LjbffrIT Service Manager - Incident & Service Delivery Lead employer: Oxford International Education Group
Oxford International is an exceptional employer, offering a dynamic work environment that prioritises collaboration and professional growth. As a Programme Lead for Business, you will benefit from a supportive culture that values academic excellence and student success, alongside opportunities for continuous development and leadership within the vibrant educational landscape of the UK. Join us in shaping the future of our students while enjoying a competitive salary and a commitment to inclusivity and diversity.
Contact Details:
Oxford International Education Group Recruitment Team
