People Operations Coordinator – HR Admin & Compliance in City of Westminster

To support the People team in delivering an outstanding People service across the Group by providing efficient, accurate, and timely transactional and operational People support. The role will ensure the effective administration of the People processes, maintenance of employee records, and delivery of a responsive service to employees and managers in line with company policies and procedures.

Main Duties and Responsibilities

• People Operations
• Coordinate operational People processes, liaising with key stakeholders across the business and the People team.
• Manage the People Team inbox, ensuring timely response, triage, and resolution of queries.
• Process full employee lifecycle documentation (starters, leavers, and contractual changes).
• Coordinate recruitment administration and pre‑employment checks, including RTW, DBS, and references.
• Maintain accurate employee records on the People system and secure electronic personnel files.
• Produce monthly and ad hoc People reports as required.
• Maintain and update Single Central Record (SCR) for divisions.
• Maintain and update People forms and People documentation, as required.
• Support analysis of People data and key people metrics.
• Support the People Operations Manager with continuous process improvements.
• People Compliance
• Ensure full organisational compliance with all relevant People legislation, statutory guidance, and internal policies.
• Responsible for the maintenance and administration of UK compliance including but not limited to UK immigration and Right to Work requirements, monitoring visa expiry dates, proactively managing renewal processes, following up with individuals, and updating all relevant systems and databases.
• Own and manage DBS and criminal record (CRC) rechecks, ensuring timely renewal, accurate recording, and escalation where required.
• Ensure strict adherence to safeguarding requirements, including Keeping Children Safe in Education (KCSIE), across onboarding, and ongoing employment checks.
• Maintain compliance with GDPR and data protection legislation, ensuring employee data is handled, stored, and always retained appropriately.
• Support internal and external people audits.

Person Specifications

• Statutory requirements
• Eligibility to live and work in the UK
• Undergo an Enhanced DBS Disclosure
• Qualifications
• Educated to degree level
• CIPD qualification (Desirable)
• Experience and knowledge
• Experience of working in an administrative role in a fast‑paced professional environment
• Experience of working in a People/HR administrative role (Desirable)
• Experience of using HR systems (Desirable)
• Skills and abilities
• Good IT skills including Outlook, Excel, Word and PowerPoint
• High standard of written and verbal communication skills
• Excellent attention to detail
• Excellent time management skills and the ability to work effectively prioritise tasks to meet required deadlines
• Ability to work flexibly and collaboratively
• Able to work on own initiative but know when to seek help and guidance
• Personal qualities
• A can‑do attitude
• Self‑starter
• Highlights areas for improvement proposing possible solutions
• Collaborative
• Willingness to learn and develop professionally
• Acts with integrity always
• Acts with sensitivity and discretion

This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision. Oxford International is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. This role involves working with children and is exempt from the Rehabilitation of Offenders Act 1974. Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We reserve the right to close this vacancy earlier than the advertised closing date should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as early as possible.