Service Sales SpecialistHigh Wycombe / Hybrid Drive Growth Through Service ExcellenceOxford Instruments is seeking a commercially driven Service Sales Specialist to support the continued growth of our service business across the EMEAI region. This role offers the opportunity to combine relationship management, strategic sales and customer success to deliver sustainable revenue growth from service agreements, upgrades and renewals. Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR products. We are part of the wider Oxford Instruments Group, which also includes Andor Technology, NanoScience, Plasma Technology and X-Ray Technology. With a sixty-year history and fourteen Queen's Awards for Enterprise, our world-class products and technologies are helping customers address some of the greatest challenges of the 21st century. The OpportunityAs a Service Sales Specialist, you'll work closely with customers, service teams, sales colleagues and channel partners to develop and grow our service portfolio. You'll play a vital role in helping customers maximise instrument performance while contributing directly to business growth. What You'll Be DoingDriving sales of service contracts, renewals and upgradesBuilding long-term relationships with customers and partnersManaging opportunities and forecasting through CRM systemsAnalysing customer data to identify new revenue opportunitiesSupporting customer retention and engagement strategiesCollaborating with Sales, Service, Marketing and Applications teamsProviding accurate reporting and pipeline managementSupporting commercial initiatives and regional growth plansAbout YouYou'll bring: Proven experience in technical, scientific or service salesStrong commercial awareness and negotiation skillsExperience working within scientific instrumentation, technology or service-based environmentsExcellent communication and stakeholder management abilitiesA customer-centric mindset with a focus on long-term relationship buildingExperience using CRM platforms such as SalesforceA data-driven approach to identifying opportunities and driving performanceWhy Oxford Instruments? Working at Oxford Instruments Materials Analysis - What's in it for you? Wellbeing –Annual leave: 25 days plus bank holidays and the option to purchase up to 12 weeks moreEmployee Assistance Programme; including 24/7 telephone support, access to counselling, financial and debt management and access to trained legal advisorsPrivate health insurance, dental insurance and life assuranceMoney & lifestyle – MyDiscounts; save money with a number of leading retailersCar salary exchange scheme: sacrifice part of your salary in exchange for a fully serviced, comprehensive insured electric or hybrid vehicleTechScheme and CycleScheme: Purchase a bike and/or Tech or home goods from Currys/IKEA and spread the cost over 12 months. Pension; all employees are eligible to join the Group Pension Plan administered by AVIVA.Share incentive plan: Invest in your future and share in the success of the company by joining the share incentive plan. Development – Encouragement and support to achieve professional and or academic qualifications to support your development and growthDefined career paths and regular reviews#LI-AG1
Service sales Specialist (Permanent) in High Wycombe employer: Oxford instruments
Oxford Instruments is an exceptional employer, offering a dynamic work environment where creativity and technical expertise thrive. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to collaborate with industry leaders in a supportive culture that values innovation. Located in a vibrant area, the company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
