At a Glance
- Tasks: Drive service sales and build strong customer relationships to boost revenue growth.
- Company: Join Oxford Instruments, a leader in scientific technology with a rich history.
- Benefits: Enjoy 25 days annual leave, private health insurance, and a share incentive plan.
- Other info: Opportunities for professional development and a supportive work environment.
- Why this job: Make a real impact in a dynamic role that combines sales and customer success.
- Qualifications: Experience in technical sales and excellent communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Oxford Instruments is seeking a commercially driven Service Sales Specialist to support the continued growth of our service business across the EMEAI region. This role offers the opportunity to combine relationship management, strategic sales and customer success to deliver sustainable revenue growth from service agreements, upgrades and renewals.
As a Service Sales Specialist, you'll work closely with customers, service teams, sales colleagues and channel partners to develop and grow our service portfolio. You'll play a vital role in helping customers maximise instrument performance while contributing directly to business growth.
What You'll Be Doing:
- Driving sales of service contracts, renewals and upgrades
- Building long-term relationships with customers and partners
- Managing opportunities and forecasting through CRM systems
- Analysing customer data to identify new revenue opportunities
- Supporting customer retention and engagement strategies
- Collaborating with Sales, Service, Marketing and Applications teams
- Providing accurate reporting and pipeline management
- Supporting commercial initiatives and regional growth plans
About You:
- Proven experience in technical, scientific or service sales
- Strong commercial awareness and negotiation skills
- Experience working within scientific instrumentation, technology or service-based environments
- Excellent communication and stakeholder management abilities
- A customer-centric mindset with a focus on long-term relationship building
- Experience using CRM platforms such as Salesforce
- A data-driven approach to identifying opportunities and driving performance
Why Oxford Instruments?
Wellbeing: Annual leave: 25 days plus bank holidays and the option to purchase up to 12 weeks more. Employee Assistance Programme; including 24/7 telephone support, access to counselling, financial and debt management and access to trained legal advisors. Private health insurance, dental insurance and life assurance.
Money & Lifestyle: MyDiscounts; save money with a number of leading retailers. Car salary exchange scheme: sacrifice part of your salary in exchange for a fully serviced, comprehensive insured electric or hybrid vehicle. TechScheme and CycleScheme: Purchase a bike and/or Tech or home goods from Currys/IKEA and spread the cost over 12 months. Pension; all employees are eligible to join the Group Pension Plan administered by AVIVA. Share incentive plan: Invest in your future and share in the success of the company by joining the share incentive plan.
Development: Encouragement and support to achieve professional and or academic qualifications to support your development and growth. Defined career paths and regular reviews.
Service Sales Specialist in High Wycombe employer: Oxford instruments
Oxford Instruments is an exceptional employer, offering a dynamic work environment where creativity and technical expertise thrive. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to collaborate with industry leaders in a supportive culture that values innovation. Located in a vibrant area, the company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
