At a Glance
- Tasks: Troubleshoot and repair complex hardware faults in cutting-edge electronic products.
- Company: Join a market-leading tech company dedicated to scientific advancements.
- Benefits: Enjoy competitive pay, health perks, flexible hours, and career development opportunities.
- Other info: Dynamic work environment with excellent growth potential.
- Why this job: Make a real impact in science while working with innovative technology.
- Qualifications: Experience in electronics and strong problem-solving skills required.
The predicted salary is between 36000 - 44000 £ per year.
At Oxford Instruments Andor we are devoted to accelerating the greatest scientific advancements of our age. It matters to us that the products we develop make a real difference to our customers and contribute significantly to their research. We want to deliver differentiated, accessible solutions to the widest possible scientific research and industrial communities. We are a market leading organisation with a diverse and inclusive environment.
The Production Support Technician will play a valuable role supporting the RMA and wider Cameras team. The role will involve the troubleshooting and repair of complex hardware faults on both new and returned products (RMA). You will be the first line support diagnosing and resolving issues for production and RMA products, escalating, and liaising with engineering and/or other support functions when necessary.
Key Responsibilities:
- Troubleshooting and repair of complex hardware faults on both new and returned products.
- Optimisation of assembled systems/subsystems to achieve desired specification.
- Accurate completion of assembly, test, and repair records.
- Strict adherence to production processes and quality control requirements.
- Accountability for own output, delivery, and quality of assigned production targets.
- When necessary, working with Engineering on New Product Introduction (NPI) to develop appropriate engineering work instructions, build first prototypes/production units and deliver smooth transition from NPI to production volume.
- Signing off NCPs within agreed parameters for designated products.
- Costing Non-Warranty repairs using a template.
- Work independently with a minimum of supervision.
- Training of new members of team and operations staff when required.
- Continually seek out ways to improve the product and processes.
- Co-ordinate with stores on material supply and stock control processes giving feedback when issues are spotted with BOMs/WOs etc.
- Ensure all H&S procedures are followed, identify and report issues using ‘SHEILD’.
- Identify opportunities to improve health and safety and support implementation.
- Maintain high standards of housekeeping at all times.
- Any other reasonable duties as required by management.
The Production Support Technician will have:
- HNC/HND level or equivalent with 3 years relevant experience in a high-tech production environment OR 5 years relevant experience in a high-tech production environment.
- Technically proficient with at least 3 years’ experience in a technical role working with electronic and/or opto-mechanical products.
- Demonstrate capability in identifying faults, investigating issues and steering resolutions.
- Ability to interpret engineering drawings, schematic diagrams, and other technical literature.
- Good soldering skills.
- Good manual dexterity required for handling/manipulation of small/delicate components.
- Good diagnostic skills including the effective use of DMM and Oscilloscope.
- Excellent attention to detail and good concentration levels.
- High level of Computer literacy in an MS Windows environment.
This is a permanent position based at our Belfast headquarters working full time onsite. Additional temporary or permanent, part time or full-time positions across Operations may be filled from this recruitment exercise.
Please note on this occasion we are unable to provide sponsorship for visa applicants for this particular post, as such applicants must hold the right to work in the UK to be eligible.
Our company values of being Inclusive, Innovative, Trusted and Purposeful are at the core of everything we do for our customers and our teams. At Oxford Instruments Andor, our employees are fundamental to our business success and we are delighted to provide a competitive and comprehensive benefits programme with a range of options to suit your lifestyle.
Benefits:
- Health & Wellbeing: Mental Health First Aiders, Employee Assistance Programme (LifeWorks, Babylon and UnMind), Private Medical Insurance with BUPA for you and your dependents, Income Protection, Life Assurance and Personal Accident Insurance, Company sick pay and medical leave, Occupational healthcare Service, 2 days paid leave for volunteering each year.
- Money & Lifestyle: Pension – employer contributory scheme (6%), Share Incentive Plan, Leave Purchase Scheme, Cycle to Work scheme, Car Salary Exchange Scheme, Tech Purchase scheme, Give as You Earn, Employee discount scheme, Free Parking Onsite.
- Career: Externally accredited training and development opportunities including support with professional qualifications, Service awards, LinkedIn learning, Learning & development programmes.
- Work Life Balance: 187.5 holiday hours, 9 customary holidays, Flexible start and finish times, lunchtime finish on Fridays, Enhanced maternity pay, Enhanced paternity pay, Bereavement leave.
Oxford Instruments Andor is committed to equality of opportunity and welcomes applications from all. However, our employment monitoring data tells us that women, individuals from Black, Asian and Minority Ethnic (BAME) communities and people with a disability are currently under-represented therefore, we particularly welcome applications from these individuals. We are committed to ensuring our workplace is a safe, welcoming and inclusive place to work, which is why we subscribe to Equality Charter Marks.
Production Support Technician - Electronics in Belfast employer: Oxford Instruments
Oxford Instruments is an excellent employer, offering a dynamic work environment in Severn Beach, Bristol, where collaboration and innovation thrive. With a strong focus on professional growth, employees benefit from ongoing training and development opportunities, alongside a competitive salary and comprehensive benefits package that supports work-life balance. Join us to be part of a team that values your contributions and fosters a culture of excellence in technical documentation.
StudySmarter Expert Advice🤫
We think this is how you could land Production Support Technician - Electronics in Belfast
✨Join Local Manufacturing Groups
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We think you need these skills to ace Production Support Technician - Electronics in Belfast
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Oxford Instruments specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Oxford Instruments
✨Know Your Manufacturing Processes
Before you walk into the interview with Oxford Instruments, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Oxford Instruments value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
