Oxford Instruments Plc in Bristol, UK, invites a permanent Software Customer Service Manager to bridge Field Service Software Engineers and Software Engineering, driving swift resolution of complex challenges and fostering continuous improvement.
You will support OIPT software for clients in EMEAI and external staff globally, lead escalation and incident response, and partner with Sales/Engineering to sustain customer uptime.
#J-18808-Ljbffr
Software Support & Escalation Lead employer: Oxford Instruments plc
Oxford Instruments Plasma Technology is an exceptional employer, offering a dynamic work environment in Severn Beach, Bristol, where innovation meets compliance. With a strong focus on employee development, we provide ample opportunities for growth and learning, alongside a collaborative culture that values each team member's contributions. Our commitment to maintaining high regulatory standards ensures that you will be part of a team dedicated to excellence and safety in cutting-edge technology.
