Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Troubleshoot and repair complex hardware faults while optimising production processes.
- Company: Join Oxford Instruments Andor, a leader in high-tech production.
- Benefits: Enjoy health insurance, flexible hours, and career development opportunities.
- Why this job: Make a real impact in tech while working with cutting-edge products.
- Qualifications: HNC/HND or equivalent experience in a high-tech production environment required.
- Other info: Permanent full-time role with a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
We are hiring for a Production Support Technician for our Operations department at Oxford Instruments Andor.
The Production Support Technician will support the RMA and the wider Cameras team. The role involves troubleshooting and repairing complex hardware faults on new and returned products, diagnosing and resolving production and RMA issues, escalating to engineering when necessary, and maintaining accurate production records.
Key Responsibilities
- Troubleshooting and repairing complex hardware faults on new and returned products
- Optimising assembled systems to achieve desired specifications
- Accurately completing assembly, test, and repair records
- Strict adherence to production processes and quality control requirements
- Accountability for own output, delivery, and quality of assigned production targets
- Working with Engineering on New Product Introduction (NPI) to develop work instructions and deliver smooth transitions from NPI to production volume
- Signing off NCPs within agreed parameters for designated products
- Costing non‑warranty repairs using a template
- Working independently with a minimum of supervision
- Training new team members and operational staff when required
- Continuously seeking ways to improve the product and processes
- Co‑ordinating with stores on material supply and stock control processes and providing feedback when issues are spotted with BOMs or work orders
- Ensuring all health and safety procedures are followed, identifying and reporting issues using SHEILD
- Identifying opportunities to improve health and safety and supporting implementation
- Maintaining high standards of housekeeping at all times
- Other reasonable duties as required by management
Qualifications
- HNC/HND level or equivalent with 3 years relevant experience in a high‑tech production environment OR 5 years relevant experience in a high‑tech production environment
- Technically proficient with at least 3 years’ experience working with electronic and/or opto‑mechanical products
- Demonstrated capability in identifying faults, investigating issues and steering resolutions
- Ability to interpret engineering drawings, schematic diagrams, and other technical literature
- Good soldering skills
- Good manual dexterity required for handling/manipulation of small/delicate components
- Good diagnostic skills including the effective use of DMM and Oscilloscope
- Excellent attention to detail and good concentration levels
- High level of computer literacy in an MS Windows environment
Benefits Package
- Health & wellbeing, private medical insurance, income protection, life assurance and personal accident insurance
- Money & lifestyle – pension, share incentive plan, leave purchase scheme, cycle to work scheme, car salary exchange scheme, tech purchase scheme
- Career – external training and development opportunities, professional qualification support, learning & development programmes
- Work life balance – 187.5 holiday hours, flexible start and finish times, enhanced maternity and paternity pay, bereavement leave
Application Information
This is a permanent position based at our Belfast headquarters working full time onsite. Please apply via this link: Andor Technology – Oxford Instruments Careers (oxinst.com). The role does not sponsor visa applicants; only candidates who hold the right to work in the UK are eligible.
Equal Opportunity Statement
Oxford Instruments Andor is committed to equality of opportunity and welcomes applications from all. We especially welcome applications from women, BAME communities and people with disability. We are committed to ensuring a safe, welcoming and inclusive workplace.
#J-18808-Ljbffr
Production Support Technician employer: Oxford Instruments plc
Contact Detail:
Oxford Instruments plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Support Technician
✨Tip Number 1
Get to know the company! Research Oxford Instruments Andor and their products. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves diagnosing complex hardware faults, brush up on your technical knowledge and be ready to discuss your past experiences with similar challenges.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Oxford Instruments Andor.
We think you need these skills to ace Production Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Production Support Technician role. Highlight your relevant experience, especially in troubleshooting and repairing hardware faults, as well as any work with electronic or opto-mechanical products.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for our team. Mention specific skills that align with the job description, like your ability to interpret engineering drawings and your attention to detail.
Showcase Your Technical Skills: Don’t forget to showcase your technical skills in your application. We want to see your proficiency with tools like DMMs and oscilloscopes, as well as your soldering skills. Be specific about your experiences!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Oxford Instruments Andor.
How to prepare for a job interview at Oxford Instruments plc
✨Know Your Tech
Make sure you brush up on your technical knowledge related to electronic and opto-mechanical products. Be prepared to discuss your experience with troubleshooting and repairing hardware faults, as well as your familiarity with tools like DMMs and oscilloscopes.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've diagnosed and resolved production issues in the past. Highlight your ability to work independently and escalate problems when necessary, as this will demonstrate your accountability and initiative.
✨Understand the Production Process
Familiarise yourself with the production processes and quality control requirements mentioned in the job description. Being able to discuss how you adhere to these processes and your experience with assembly and repair records will show that you're a good fit for the role.
✨Emphasise Teamwork and Training
Since the role involves training new team members, think about your past experiences in mentoring or collaborating with others. Be prepared to discuss how you can contribute to a positive team environment and support operational staff effectively.
