At a Glance
- Tasks: Drive business growth through exceptional technical sales support and customer experiences.
- Company: Join Oxford Instruments Plasma Technology, a leader in micro- and nano-structure engineering.
- Benefits: Enjoy competitive salary, private healthcare, flexible benefits, and 25 days annual leave.
- Other info: Flexible work-life balance with structured career development opportunities.
- Why this job: Make an impact in the semiconductor industry while developing your career in a supportive environment.
- Qualifications: Degree in Science/Engineering or equivalent experience; sales support experience preferred.
The predicted salary is between 50000 - 65000 £ per year.
We are excited to announce a permanent opportunity for a Senior Technical Sales Specialist located in Severn Beach, Bristol. In this role, you will play a crucial role in driving our business growth by delivering exceptional sales processes and customer experiences for both Upgrade and new system sales. As an integral part of the Technical team, you will be responsible for enabling successful sales outcomes by translating complex customer needs into clear, technically sound, and commercially viable solutions.
Key Responsibilities
- Technical sales support providing technical information, pre-calculations, and technical descriptions.
- Accurate quotations, improving product offerings through standardisation.
- Increase the conversion rate of opportunities by providing quote approvals in a timely manner.
- Process Technical Sales quotes effectively, accurately, owning and managing them from start to finish to sales/customer satisfaction and OI standards.
- Providing timely and accurate tender responses.
- CES management into quotations with approval.
- Support our in-house quoting process (for example, with HVM/ Key accounts RFQs as well as complex clusters).
- Provide sales support in line with platform roadmaps and configurator.
General
- Provide comprehensive technical information on Sales/customer requests.
- Support in-house quoting (for example, HVM/ Key accounts RFQs as well as complex clusters).
- Be the contact in Technical Sales regarding key account management.
- Participate in Volume Manufacturing Account management reviews and implement the agreed priorities.
Quotations
- Manage the quotations process, driving standard quotations through Blueprint to increase customer responsiveness and process efficiency, and further develop the upgrade quotation process.
- Support the creation of accurate and detailed specification and quotation documents of a professional standard to be agreed and signed off with the customer.
Tenders
- Develop and manage a process to provide complete responses to extensive production customer requirement documents (Safety Review documents, tenders) in a timely manner.
- Liaise with other departments and manage response creation.
- Improve tender response statements and set standard information.
- Document responses and support building and maintaining a knowledge database to accelerate future responses.
Customer Engineering Specials (CES)
- Prepare technical description of non-standard items (CES).
- Ensure that the customer requirements, risks and opportunities are fully understood and communicated to stakeholders.
Qualifications
- Degree in relevant Science or Engineering discipline, or HNC with equivalent industry experience.
- Ideally, proven experience in a technical role in the semiconductor industry or a comparable capital equipment environment.
Professional Skills/ Abilities
- Proven experience in sales support within a high-tech or industrial setting, ideally in semiconductors.
- Experience in cross-functional collaboration across departments.
- Proficient in interpreting technical drawings, specifications and data.
- Experienced in using CRM, ERP and quoting tools.
- Competent in project management, both in person and remotely.
- Able to appreciate and understand the applications and technical performance of our products.
- Skilled in creating accurate technical quotations and managing the sales support process.
- Good diagnostic skills and structured approach to problem-solving.
- Time management and prioritisation skills.
At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics to electric cars and quantum computers.
Benefits
In addition to a competitive starting salary, Oxford Instruments also offers structured career development opportunities, a good work-life balance, private healthcare, a share incentive plan, 25 days annual leave, half-days on Fridays, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability. We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.
Senior Technical Sales Specialist in Bristol employer: Oxford Instruments plc
At Oxford Instruments Plasma Technology, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Severn Beach, Bristol, where innovation meets collaboration. Our commitment to employee growth is reflected in our structured career development opportunities, competitive benefits including private healthcare and a flexible benefits package, and a strong emphasis on work-life balance with half-days on Fridays. Join us to be part of a team that not only drives technological advancements but also values diversity and inclusivity in the workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Sales Specialist in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the semiconductor industry and let them know you're on the hunt for a Senior Technical Sales Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and sales strategies. Be ready to discuss how you've translated complex customer needs into successful sales outcomes in the past. We want to see that you can not only talk the talk but walk the walk!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've tackled challenges in sales support or technical quoting. This will demonstrate your ability to manage the sales process effectively and keep customers happy.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at Oxford Instruments Plasma Technology.
We think you need these skills to ace Senior Technical Sales Specialist in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in technical sales, especially in the semiconductor industry. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Technical Skills:Since this role involves translating complex customer needs into viable solutions, be sure to emphasise your technical knowledge and experience. Mention any specific tools or software you’ve used, like CRM or ERP systems, that relate to the job.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to the right team. Don’t miss out on this opportunity!
How to prepare for a job interview at Oxford Instruments plc
✨Know Your Tech Inside Out
As a Senior Technical Sales Specialist, you need to be well-versed in the technical aspects of the products you'll be selling. Brush up on your knowledge of semiconductors and plasma technology, and be ready to explain complex concepts in simple terms. This will show that you can translate customer needs into viable solutions.
✨Master the Art of Quoting
Since managing quotations is a key responsibility, practice creating accurate and detailed specification documents. Familiarise yourself with the quoting tools and processes mentioned in the job description. Being able to discuss how you would improve the quoting process could set you apart from other candidates.
✨Showcase Your Cross-Functional Skills
Collaboration is crucial in this role, so be prepared to share examples of how you've worked with different departments in the past. Highlight any experiences where you successfully managed projects or improved processes through teamwork. This will demonstrate your ability to liaise effectively across teams.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter in this role. Prepare to discuss how you would handle specific requests or challenges, especially regarding tender responses and customer engineering specials. This will show your problem-solving skills and your understanding of customer needs.
